House, 3 Bedrooms + Loft + Den, 3.5 Baths, (Sleeps 6-11)
- 100% refund if you cancel at least 60 days before check-in.
- No refund if you cancel less than 60 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Pets allowed - Winter Special: Well behaved pets STAY FREE!!!!Winter Special: Well behaved pets STAY FREE!!!!
Max guests: 11
Minimum age of primary renter: 25
Lock code non-working and no response!!
We arrived to check into our rental after a long drive, several kids, and two babies in tow only to find out that our access code didn’t work!! We tried contacting the property owner, including the emergency number several times From different phones and received NO RESPONSE. We were desperate and had to start looking for nearby hotels, calling around to make alternate arrangements. We were scrambling late in the evening with unhappy and hungry children instead of enjoying our time with family.
Finally, one of our guests tried a window and it was not locked. So, we had to basically break in and felt uncomfortable about this, especially since we still had no way to lock the door properly. It wasn’t until late at night (around 10 pm, despite 1 pm check in time) that the code spontaneously changed in the app to a different code that worked. Luckily we checked it and were able to lock the doors and feel safe staying here, but not due to any help from the renters. We STILL have not been contacted by the property manager, or the emergency line that we left messages with, even after several days! I would think that if the guests’ last message was that they couldn’t get in, there would be a response within three days! If it weren’t for someone neglecting to lock the window, we would have had to pay a premium for a hotel far outside of the city. We also lost an enjoyable afternoon of travel because of this problem, had to change our dinner plans, and were left scrambling to set up beds for the babies late at night.
It’s too bad we couldn’t give a better review because the house was otherwise clean and lovely. I hope that there will be a financial reimbursement for this night, as it was vacation time lost for my family and added unnecessary stress to our vacation.
Property was clean and nicely appointed. the parking turn around was difficult to navigate. we could not get the electric fireplace to work and it was disappointing that there was no television in the main living area.
We had an awesome time and the house was wonderful!
Glad you enjoyed it!
Nice place over all. It was a little too far from Downtown Asheville (about 20 min) but Uber’s were available. The house was nice and clean but the view was not as it shows in the pictures. In the summer it was completely blocked by the trees. Not that we needed TV but there was only 2 in the house and the one in the main area did not work.
Charming and Comfortable
Entering the driveway was a little difficult with the trash cans at the entrance. The 3 floors for 3 couples was perfect with the kitchen on the middle floor.
Biltmore House, Wolf Laurel Ski Resort, French Broad River,Orange Peel Musichouse,Asheville Community Theater,Thomas Wolfe Center,Dianah Wortham Theater
Why Al chose Weaverville
We built this home to sell as a spec house back when the market was hot. As we were building it we fell in love and decided to keep it. To offset our costs we rent it to folks looking to enjoy themselves in the mountains.