100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
West Kensington home
We felt at home in the property. West Kensington is just outside of Zone 1 for the tube system. It suited all of our needs without any difficulties. It was so nice to start the mornings on the patio with tea.
All of the amenities worked just fine. It is an non air conditioned three level home. With a good cross breeze, no air conditioning is needed.
Our Experience was Mixed Bag
This would have been an ideal stay except for 2 rather major items. As a reviewer had previously mentioned, only 1 key was provided for a property that comfortably accommodated the 7 of us. This created a logistical problem whenever we went out in smaller groups.
The second major problem was that none of the outlets on the third floor were working, nor was the problem fixed when we were there for 5 nights. This meant that daughter, son-in-law and baby had to stay on second floor for sound machine and CPAP and it meant that Grandma and Grandpa had to go to third floor without begin able to use outlets up there (or bedside lamps).
Charles was very pleasant and charming to deal with during the booking process and lead up to our arrival. When we arrived, there was no crib and even though Charles was out of town, he dealt with the situation promptly, borrowing a crib from a friend who delivered it to us soon after our arrival. He was profusely apologetic. There seemed to be a disconnect between this reaction and the lack of response in the outlet situation which made me wonder if it is the property manager not taking care of issues when they arise.
For future guest, please be aware that the property is not in walking distance to the major sites, but does necessitate taking the tube or taxi.
All in all, we were comfortable in the townhouse and overall it was as described.
great rental on west kensington
the townhouse is lovely! beautifully decorated. nice patio, good location.😁� Charles and his team were excellent-easy to contact and very helpful.
It has been a pleasure to be your host, we hope to see you soon.
Great for families or small groups
Lovely accommodations that worked really well for our group of 7 women traveling together. Plenty of space to gather in dining room and living room, adequate kitchen though small. Outdoor garden space was nice. Plenty of bedrooms and bathrooms, nicely kept. The only issues were ants in the kitchen one day, the key to the garden space got frozen in the lock and they only provided one set of keys. The owner very promptly addressed the ants and the frozen key. With only one set of keys it was challenging to coordinate when we split into smaller groups doing different things. It would be better to have a code lock or provide additional keys as an option. We would recommend as the owner is very responsive both before and during the visit.
Good Central Location, perfect for large groups or families
We had a great time, the home was wonderful and provided a good central location for all of our excursions. Several pubs, restaurants, grocery stores within easy walking distance. Would definitely stay there again! Ownership and staff very friendly and helpful too!
Thanks for your kind words, Wade.
It has been a pleasure to be your Host.
Best regards, Charles Bromley.
Great family house!
Fabulous space for family Christmas.