Miodowa, 1 bathroom, sleeps 2 people
Pink 2019 world tour
I bought a trip to see Pink at the olympic stadium for my wife for christmas and this was the apartment I settled on. Everything went perfectly ok with the booking etc, once my wife arrived in Warsaw she was unable to contact the apartment manager as they didnt answer the phone. Eventually she was avble to obtain the keys from the local office and proceeded to the apartment to get settled in and go explore the city with her friend. The apartment and the block as a whole was undergoing some form of refurbishment which is fine but a mention of said works would of been nice.
The issues began on the 2nd night when the power in apartment suddenly went off, being an Electrician by trade i instructed my wife to carry out some basic proceedures to see if she could restore the power to no avail. Once again the manager of the apartment was not answering the phone, so I had to interven from the UK and contact home away directly to try and get something done. My wife was told somebody from the maintenance team was on route to have a look but nobody appeared till the follwoing morning.
Now myself and my wife understand that faults such as this can not be foreseen which is ok, however the handling of the repair and ability to contact anybody on the subject is not acceptable as we were both simply left in the dark. The apartment electrics were basically useless for the following evening and the kitchen was not usable at all.
Despite the faults with the elctrics and terrible management experience the apartment is in a brilliant location and is surrounded by some beautiful monuments, parks, bars and restaurants.
The other brilliant thing is the ability to jump on an electric scooter with the use of a phone app in order to travel around the city at your own pace. My wife went for only 3 days I would say you need a good week to explore everything and see everything.
Thanks for your feedback as we take it very serious.
The apartment was suspended temporarly after your stay to double check is the issue got solved.
The property manager has confirmed that now everything is working correctly and he apologies for any inconviniece as this is was out of their control. However, we totally agree that the property manager needed to take quicker actions to solve it.
We apologies again for any inconviniece.
Ghinwa Hachache - WaytoStay Service Team
Prévoir le changement du bac ...
Prévoir le changement du bac de douche sinon dans l'ensemble très bonne expérience. Logement très bien situé.
Prévoir un micro onde changement bac douche et un ventilateur en cas de grosses chaleurs
Aus technischen Gründen erhielten wir ...
Aus technischen Gründen erhielten wir eine Ausweichwohnung, die ebenfalls in der Altstadt lag. Sozusagen einen Straßenzug weiter. Das Altstadtleben hatten wir damit direkt vor der Tür. Trotzdem ist die Wohnlage ruhig und ohne Störungen.
Die Wohnung ist gut ausgestattet und in gutem Zustand, so daß wir uns wirklich wohlfühlen konnten.