1br/1ba With Ocean View - most liked
- english, german, italian, Schwiizerdütsch
About Brigitte Michel
We have been going to Puerto Penasco (Rocky Point) for over 12 years...and we love it. The beach is amazing, the water so clear with colors of blue & turquoise. We like to watch the Dolphins feed close to the shore and the Pelicans hunting for fish.
Brigitte Michel purchased this Condo in 2015
Why Brigitte Michel chose Rocky Point
Miles and miles of Sandy Beach...Reading a book under one of the Palapas...Enjoying the full service of dinning and drinks, also on the beach. This place is just so relaxing!
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Wi fi not working & 2 bed not founded
Resort was beautiful! Owner left pool toys and beach chairs for common use.
Overall the condo was very clean and nicely decorated. Beds were very comfortable. We had two major issues with condo that would deter me from staying again. There is no hot water in shower, not even warm. Second our air conditioning stopped working 2 times during our stay. First time we called reception and they sent someone out to check it within an hour but unfortunately it turned out that it was an issue that an outside party had to fix I believe they said telcel, not sure. Anyhow we had to wait over 2 or 3 hours to get it fixed and we couldn't leave while we waited for them to show up. 1 or 2 days later the air stopped working again in the middle of the night, luckily it wasn't a very hot evening so we felt it wasn't worth placing a service call in the middle of night especially since we were checking out in morning. Service at resort was fantastic as always.
We are informing all our guests to see the Front Desk or call Customer Service by dialing "0" on the in-house phone provided . Both departments are here to help 24/7. In regards to the air conditioner, an emergency call was placed on June 10 @ 9pm. Our AC Tech serviced the unit and work order was closed at 10:10pm with status AC property working.
It was perfect to stay at the unit for 3 nights 4 days. The maid service, pool towels, everything inside of the unit was clean and perfect. The only thing that wasn't really great was the check-in process which took us about 45 minutes due to the room was not ready. We are thinking about going back but the room is booked for the time.
Great vacation destination.
Great place to stay. All the amenities with the comfort of home. Highly recommend. Looking forward to our next stay.
Great resort and beautiful room!
Could use a black out shade in the bedroom. Lights by the elevator are very bright. The bed is very squeaky also. Only minor issues. Other than that everything was great! Hope to come back soon. Love Rocky Point!