3 Bedroom townhome in Windsor Hills, close to Walt Disney World
Palm Tree Vacation Homes
Check-in: 4:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Stayed here with my daughter and her family for a weekend. The location is wonderful, just around the corner from Disney. The community pool and facilities were good too. I was worried b/c we had more than one car, but it was no problem, lots of guest parking available. Unit had plenty of room for our group, 3 adults, 3 kids, 14, 10 & 4. The unit had a few issues. First, no hot water in the downstairs shower- also, the hot and cold faucet was reversed, which I believe is a code violation. If the hot water was working that could've been a huge issue. Also in the downstairs bathroom, broken handle/towel rack on shower door, burnt out light bulb, and missing a glass shade on the light in the bedroom. The splash pool area was in need of a cleaning and weeding. There were broken/popped pool toys and the pool it's self looked like it either needed a good cleaning or resurfacing- although we would not have used it even if it was clean- just too small and the community pool is close. Furnishings were showing some wear, but nothing you wouldn't expect in a rental.
We did not report any of these issues during our stay- we were only there for a weekend (Friday-Sunday) But did send a message to the property manager upon our departure. Frankly, I think everything is an issue with the cleaning company. With the problems stated, if it's not their job to fix them, they at least should've reported them to the manager.
Very disappointed that I didn't hear back from the property manager. Was hoping to not have to post a review like this- All in all, I would stay in Windsor Hills again (as a matter of fact, staying there in August!) I would even give this property another chance if there was assurance that the issues were corrected (especially the hot water!)
Just a few miles from all the Walt Disney World, Universal Studios Orlando & SeaWorld Orlando theme parks. Legoland Florida, Busch Gardens Tampa & NASA's Kennedy Space Center just an hour away - fishing, surfing & your pick of the beaches are all with a short drive!