When I originally enquired about the property it looked well in the pictures and had a 4* review, however I did not check subsequent reviews until nearer our vacation time, at which point I emailed the owner, She assured me: “all issues were addressed.”
What we found on arrival was very different, the carpets were still very dirty in the bedrooms, and there was still a light fitting missing in the master bedroom en-suite. When we stripped the beds we discovered the master had no mattress protector and the mattress was badly stained, the other double bed had a plastic mattress cover that made a crinkly noise when you moved and also made the bed very hot, this mattress was also stained. The pillows were stained. We purchased our own mattress protectors and pillow cases to cover these.
The cutlery and glasses were very dirty and several of the plates and bowls were chipped, they all had to be replaced.
For some reason there were only three chairs at the dining table (one badly damaged), accordingly a family of 4 or more would have a problem dining together.
One evening there was a noisy party in the house next door: the police were called.
This is not a great area; a lot of non residents park their cars here - the street is always full of cars.
I cannot understand how there are some 4 and 5* reviews, I have never stayed in a dirtier property.
Here is a list of other things that need attention
No lid on the bin in the kitchen
Bins in the bathrooms need to be replaced
Rear blinds are broken
Blinds at sink need to be cleaned as there are food splatters on them
Black staining on windowsills in bathrooms
