2 Bedrooms, 2 Baths, Sleeps 6
Wyndham Vacation Rentals Summit County
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
Beautiful property but had some issues with getting problems resolved.
The main TV didn't work and wasted a few hours of our valuable time troubleshooting with maintenance for two days. It never worked. Noisy. Had cleaners next door vacuuming etc after midnight. Front desk was poor in communicating if issues were being handled. Buildings not marked and wasted time with checking in and parking. It would be helpful to have an informational sheet in condo on housekeeping, where to take out garbage, TV instructions and checkout information. Pool was cold so we didn't use it. Loud people in hot tub late at night (after 11:30 pm).
Thank you for your feedback - we greatly appreciate it! We apologize about your experience in terms of customer service and will do better in the future to be available for our guests. We are dedicated to ensuring our guests have a wonderful stay so we will definitely work to resolve this. We are grateful for the information as it is very valuable so thanks again!