Bedrooms 2, Bathrooms 2.5, Sleeps 6
Super cozy place
I enjoyed the stay here the place was super cozy and it snowed 22inches they cleaned the entrance and driveway but left our cars snowed in
Overall was good, our towels didn't get exchanged every other day like stated but we made do with it. We passed on a couple cheaper properties for this one and in hindsight would likely go back and book the cheaper ones, but it was a last minute trip. I also think all the added fees for cleaning and extras are a little high.
Thank you for your review - we appreciate the feedback regardless of the situation as it helps us improve.
Regarding your towel exchange issues, at the time of check in you should have been advised that you could have left any dirty towels in a basket outside of your Valley Condo door and our housekeeping staff would have exchanged those for clean towels. Another option would have been to exchange the dirty towels in the office. I have asked the property manager to make sure that each guest has a clear understanding of this opportunity when they check in as well as include the various options to exchange towels in the guest information book that should be located in each unit as quickly as possible.
With regard to the added fees and cleaning charge. Valley Condo's / Reservations Unlimited does not have any control over the local and state taxes that are added to each unit that is rented throughout the Red River area and as such you will find this charge on any reservation in the area. The only other fee that should have been reflected on your invoice was a $50.00 cleaning fee which we believe is among the lowest in the Red River area for a vacation rental property.
We look forward to the opportunity to host you and your family again in the future. In the interim we invite you to follow Reservations Unlimited and/or Valley Condo's on your preferred social media program to stay informed of all of the events in Red River as well as any specials that we might have available for your next stay.
Older but clean condo. Minor electrical issues.
Over all it was a very nice stay. Quite, away from town which was awesome.
Kelly, we are glad you and your family chose Valley Condos for your vacation. That small electrical issue that was in your condo has been fixed. We also love how quiet we are over here on the edge of town! Come back to stay with us again soon!