sue hughes/richard hughes
Check-in: 2:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Perfect place to relax and unwind
I stayed here with a friend as part of our annual escape to Palm Cove. This was our first time using this platform to book accommodation- and it has been a great experience.
The apartment was well appointed, we had everything we needed. Florian was very helpful in getting us in and fixing a small issue during our stay. Sue was very responsive and helpful prior to our arrival. Overall we had a fantastic stay and would definitely stay again.
Thank you for your review. We’re delighted you and your friend had a relaxed and enjoyable holiday at Bella Aqua.
We look forward to welcoming you as our guest again next time you’re in Palm Cove.
Sue and Richard
beautiful apartment with fantastic view
We recently stayed and didn’t want to leave. We have two young children and they were well catered for. When bubs slept I could happily watch my husband and other daughter in the pool. The apartment was very clean and comfortable. We had the best holiday and can’t wait to go back to this beautiful place!
We had a great time in Palm Cove. Sue was quick to answer any questions. The house was equipped with all things needed for cooking. Also, we visited Mossman, Great Barrier Reef and Cape Tribulation (where we saw a Cassowary!!) Fantastic trip with my family of five. Sincerely- Laura Bohachevsky
We're so glad you enjoyed your holiday at Bella Aqua. You chose well with your tours and how special seeing a cassowary...we still haven't seen one in the wild. We hope the rest of your Australian adventure goes well and you have a safe return to Colorado. Best wishes Sue and Richard
Perfect for family or trip with friends
The apartment was absolutely awesome. When you stay in a private apartment compared to the actual resort owned apartment you assume you will have to compromise on some of the benefits of being in a resort. This is definitely not the case with this apartment. It had everything we needed and more. The host was just a pleasure to deal with and the position within the resort overlooking the pool is just superb. We have stayed at this resort a number of times (not in a private apartment) and have never had such an amazing view. We highly recommend this apartment, resort and location.
Thanks Vikki. We're glad you and your family enjoyed your holiday at Bella Aqua and look forward to you staying with us again.
Run down and not what we were expecting.
The sheets, towels & cushions had stains on them. There were ants in the kitchen and the toilet was leaking.
We are sorry that you were disappointed with your recent holiday at our apartment.
We have owned and managed the apartment for over seven years and have always had positive reviews. In fact, many of our guests return each year.
We were surprised to read your comments regarding the linen and towels, as our cleaners supply freshly laundered linen and towels with each new family. We understand the importance of clean linen etc and take care In presenting a clean apartment. However, we have passed your comments on to our cleaners.
We have not noticed the ants before, but will ask our manager to treat them straight away.
Our plumber had previously fixed a small trickle into one of the toilet bowls.
Unfortunately it must have reoccurred during your holiday. This will be rectified immediately.
We understand you were unfortunate with the weather during your stay and trust you have sunny weather on your next holiday.
We hope you and your family have a happy and healthy 2019.
Richard and Sue
Perfect apartment for amazing family holiday
We had the best family holiday at Bella Aqua with our 2 young children. The apartment was perfect and it is in an amazing location within the resort right overlooking the pool. We also loved being able to walk to all of the restaurants. Sue’s communication with us was excellent and we can’t wait to go back to Bella Aqua again this year!