Canceled bookings will not receive a refund
Wifi poor and carpet dirty and no heater at living room..other quiet ok.
Great to hear you enjoyed your stay with us at our Flinders Street apartment, which has a great location and access to the free tram to take you to many of Melbournes attractions. NBN has updated the WIFI connectio so its super fast and reliable. Our maintenance man has been notified in regard to carpet and heater. ABC Accommodation
A few points:
Due to the previous guests leaving the apartment late and in a mess we didn't get in until late.
Large noisy heaters in the passage outside our door operated during our stay.
Only 2 coffee/tea cups provided.
The apartment was very hot, not able to control heating.
The TV would not work and had to work out the cords which had been put in the wrong places.
All in all the apartment needs a good overhaul and clean up to be more comfortable.
Hello Robyn, Unfortunately due to water damage to the complex, the heaters had to be in place for a few hours outside the apartment. We have a 24 hour customer service number for our guests to use so that all issues can be addressed promptly during your stay. And all issues have been addressed to our cleaners. ABC Accommodation
Good location, decent property. When we stayed there, day and night road work was on at Flinder Street. Would get really noisy at night. Another small issue just to be picky, should provide for a spare roll of toilet paper.Had to hunt around shops to buy a single toilet paper roll as all shops sell in dozens.
Hi Kasie, Thank you for your review. We take pride in our properties and aim for all our guests to get the most out of their Stay. We are glad you enjoyed your stay and were able to give us a 4 star overall rating. Having said that, we apologise for any inconvenience you may have had in regards to additional toiletries. For future reference, we have additional toiletries in the vanity. We hope you can stay with us again and encourage you and all our guests to feel free to give us a call day or night so that we can resolve any issues that may occur. Thank you again for your review and hope to see you again. Kind regards, Tina
Had a wonderful stay in this apartment. Beds were really comfortable and decor was lovely. Location was fantastic and we were able to make use of the free City Tram for some Bourke Street shopping, a drink at Fed Square and then a small walk got us to Rod Laver Arena. Easy walking distance to the Casino, Aquarium and Southbank. The free parking was an added bonus. Kiran and Tina were wonderful to deal with, thanks so much.
Hello Julie Sounds like you had a wonderful stay. Thank you for your great feedback .Looking forward to having you stay with us again. ABC Accommodation
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Hello Paul. Location is wonderful and central. Happy to hear you enjoyed your stay. Thank you for your feedback , ABC Accommodation
Nice - not worth the money
While the apartment was in a good location - we were very disappointed with the condition of the apartment (considering the price paid). This included an unfixed screen in the bathroom, marks on the walls and rips in the dining chairs. The third "room" with two single beds is merely a screen protecting a cheap single bed and uncomfortable roll away. There was also only one key provided, which with an apartment supposedly able to fit at least 6 people (we had 6), made it difficult and would have been nice (once again, with the money paid) to have been provided an additional set.
Hi Alex, Abc accommodation appreciates your time to provide us with feedback. It's unfortunate that you didn't enjoy the apartment as much as our other previous guests as we have received a lot of positive feedback. However, all matters raised with be dealt with accordingly. Once again thank you for your time and hope to see you again in the near future. Kind regards Tina