Bedrooms 3, Bathrooms 3, Sleeps 10
St James Vacation Homes
Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum age of primary renter:25
Nice house but wrong one
I rented a specific house in a specific location on Feb 21st for memorial day weekend. signed contracts etc Paid in full. On May 15th I received an email about confirming the property . I clicked thru. we received the address and off we went. We showed up to the address but it was a different house, It was one mile from the house I rented where my friends and boat were. I called ST JAMES VACATION HOMES- and told them about the issue. Their reply was " sorry, you signed the contract" so evidently when I "confirmed on May 15th" it was a totally different property. I was NEVER notified of a problem, a switch, a situation, I was never given the option to cancel and find something else, I was never shown pictures or the location of this other house. I went to the house I rented " it is called THE MAPLE" and knocked on the door. there was a long term renter in there that moved in March. The landlord pulled the listing from rental pool in March. so ST JAMES VACATION HOMES knew this was problem in March- NEVER told me anything or offered a solution. They just switched properties... I asked St James Vacation Homes for a discount or a fix or something NO REPLY, I asked again NO REPLY.. so all in all.. House was fine- St James Vacation Homes is terrible!!!!!
The photo is misleading, as there is a house located behind The Maple that blocks part of the view of the lake; the night time view of the moon was barely visible. There were no cleaning supplies and the bathroom soap dispensers were about 1/4 full with mostly water, very little soap. The directions to the public docks are not clearly marked from the house. We spent the first hour after arrival on the phone trying to locate the closest dock. With that said, the agency was very accommodating in helping us and the dock ended up being a very short walk from the house. There is no clear path from the house to the lake, you have to walk through brush to get to the water's edge and even then you can't get in the water there due to the rock wall. On a positive note, the house was immaculately clean, well laid out, and there was plenty of room for the ten of us. These were minor inconveniences for us, but may be an issue for small children All in all, we had a blast!
Thank you for taking the time to give us a review. We have updated the photos available online. We are also looking into supplying better quality bathroom amenities in addition to cleaning supplies as you recommended. We will provide better details on how to access the lake from the dock. We are pleased you did have a fun time and found the accommodations clean and roomy.
Fun times at Lake Oconee!
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Beautiful home that was ideal for a weekend away with friends.