1 Bedroom, 1.5 Baths, Sleeps 4
Jackson Mountain Homes
The cabin was really nice, we felt right at home staying in Black Bear Falls.. We will be coming back soon...
This place wasn’t nothing less of amazing! It definitely exceeded our expectations!! It was great to have simply EVERYTHING you need right in the cabin, utensils, cook-ware, pots/pans etc etc. My daughter loved seeing the ducks everyday! We did have an unexpected visit the day we left, we went outside to see a bear had torn our trash lid off the hinges and tore the trash out! It’s right in the middle between a 10 minute drive to the aquarium and the strip you can walk, and a 20 minutes drive to Pigeon Forge where things to do are endless! Overall this place is amazing and we will definitely be planning to stay here again!!
We truly appreciate taking the time to share your feedback with us. It was our pleasure to host you for your cabin retreat and if we could have done anything else for you we would have been more than delighted to provide for you. You cannot beat the location and we are happy to hear that you were able to take full advantage of everything that the unite and location had to offer. We get all sorts of visitors in the mountains and sometimes if you're lucky, you spot natures neighbors. Again, we are glad to know that we hit the mark in providing you an unforgettable vacationing rental experience. If you should ever need another mountain getaway, do not hesitate to give us a call. It would be our pleasure to host you once more in the near future.
Southern Serenity was perfect for me, my husband and our dog, Zoe. Enjoyed sitting on the porch, using the hot tub, watching the waterfall and the ducks and just relaxing. Suggestions: invest in an upgrade to the cooking utensils and turn the hot water heater down a little. Will recommend Black Bear Falls to anyone visiting Gatlinburg.
Thank you for taking the time to share your feedback with us. It was our pleasure to assist you in finding suitable accommodations for you, your husband and your dog to enjoy. If there was anything else that we could have done to make your stay more pleasurable, we would have happily obliged. Thanks again for providing us with your comments and suggestions. It is always our goal to make the vacationing rental experience a great one for our guests and with your notes, we are sure to stay on the right track. We will see what we can add for future use and once more we thank you and look forward to your visit next time around.
Very nice, quiet place.
Had a fantastic time!
Beautiful cabin, great location.
We stayed for 3 nights, cooked at home twice but eat out on the town the other. Had a lot of fun, no neighbors, super quite and peaceful. I bet, we were the loud ones!
Property was great and we loved the cabin
My husband and I went up for my birthday and stayed in your cabin. It was beautiful. Great location. We had a small problem upon arrival. The sheets on the bed were covered in black dog and human hair. We called the management office and said they would send housekeeping to change them and we did not have to stay around. When we can back around 9 pm we found the new sheet hanging on the door knob outside the cabin for us to change. Then later that night it got really cold and we could not turn the heat up over 75 degrees. The thermostat is controlled from the office on how high you can turn it. Finally they sent out an A/C man and he fixed it so we could turn it up to get comfortable enough to take showers. All in all it was a great vacation and birthday and the cabin was great. We have no regrets.
Wayne, thank you for taking the time to review your stay at Southern Serenity. We appreciate your feedback. Our housekeeping team has since sent the sheets for deep cleaning. Thank you for letting us know, so we can better the stay of our guests. We are pleased to hear you enjoyed your stay and we hope you book again soon!