Gorgeous Teton Views, Sleeps 6
Outpost, Inc. is a Jackson Hole based property management company, managing over 150 different properties throughout the town of Jackson, Wilson, and Teton Village. To view all of our homes, please search for Outpost Jackson Hole on your preferred search engine!
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:21
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Was more or less what I expected
Nice place, good location. The road getting to the complex was somewhat treacherous, would highly recommend a 4-wheel drive vehicle. Looked like the pull out bed on the second floor was broken... didn't end up needing it, so not a huge deal. The instructions to get to the hot tub were not very clear. The original e-mail stated to walk thru the lobby and out the back door... but that is not the case and some spring creek employees made us aware of that. Overall, great trip though. Beautiful area.
Thank you so much for taking the time to pass along this feedback! We absolutely recommend that all of our ski season guests rent 4 wheel drive vehicles, especially those staying up at Spring Creek Ranch. While the town of Jackson does a great job of snow removal, we have had a record shattering snowfall this winter, and the road conditions have suffered as a result. The mattress on second floor pullout couch is, in fact, broken, but the couch itself is perfectly functional, which is why the sleeper sofa has been removed from the listing.
We sincerely apologize for any confusion regarding the Spring Creek Ranch hot tub; our guests used to be able to enter through the lobby, but Spring Creek Ranch staff have been unpleasant to our guests as of the past few days, so we have now changed all directives within the welcome packet, as well as signs within the home, and pre-stay emails, reminding our guests to access the hot tub via the outdoor entrance. We are so sorry that you didn't receive this reminder email; we were forced to quickly adapt when we learned about these unfortunate interactions with individuals outside of our organization. This is certainly not the way any Outpost staff would treat our guests! We would love the chance to make this up to you if you ever return to the area.
The Outpost Crew
The place was clean and accommodated the people that stopped by during our stay for a night or two. The kitchen was a little small for cooking meals, but the living room area was great for hanging out after a long ski day. The hot tub was walking distance/short drive (depending on how cold) and was a great addition to a long day.
Great view of Teton sunsets from this property.
Had a red fox just off the deck! Awesome sunset views. Property was clean, well furnished and as-advertised. Would definitely rent again.
Incredible views, but confirm bed options
The views in this unit were incredible. Sleeping arrangements a bit disappointing. There is one true bedroom with a bathroom (on second level). There is a sleeper sofa in a living space on same floor, however there were multiple springs torn away from the canvas making it unusable. On the first floor, there is a murphy bed in the dining room. It was comfortable, but you will need to move the table and chairs each day to use it. Also on first level there are 2 other single sleeper chairs. Again our experience was that again springs were ripped away from the supporting fabric so there was no stability to comfortably hold the person's weight. The 3rd level was a loft that had 2 twin beds; one has a trundle. The kids complained that the trundle was quite uncomfortable. We were two families, with 5 children aged 8-12. Fortunately everyone was pretty flexible (and tired by the time we made it to the unit).
Family adventures were fun; the unit requires a lot of maintenance and improvements.
We had a WONDERFUL time together with family; however, the unit was disappointing. Open the front door to entry tile terribly cracked and broken; none of the sliding doors worked properly; back deck and railing in total disrepair; step needed off back deck; artwork with cracked glass hung in unsafe locations that had obviously previously fallen; loft window screen unsecured and unsafe; I wouldn’t let a dog sleep on the sofa bed mattress, let alone a human being; substitute air mattress wasn’t much better; maintenance responses were courteous, but delayed. Linens were clean, plentiful and of decent quality; centralized location to many activities. I don’t know if all units are in a similar state , if so, I will be looking for something of better quality in the future.
We are glad to hear that you had a wonderful family vacation, but sorry to hear that you felt the unit was disappointing. We have been working with the HOA to repair the sliding doors, screens, and back deck, as these items all fall within their domain, but unfortunately this process is moving slowly. We are looking into the cracked entry tile and cracked artwork, and are sourcing replacements for the sofa bed. Thank you for taking the time to pass along this feedback, and we hope to host you for future trips to Jackson Hole!
The Outpost Crew
Gorgeous view, great house
We had a lovely time! Very comfortable for 4 adults. The view is awesome, well-stocked kitchen for cooking in, beds were comfortable, and the pool at Spring Creek is great. It’s also an easy drive or Lyft/Uber down into Jackson (10mins). Would definitely stay again and recommend!