Win & Whitney
Great place to stay
The home was clean, comfortable and Carolina One was very helpful during our stay. The one negative is that the media room Is very small. It only fits 5 people comfortably. If you are a large Family like us and like to watch movies at night it does not work.
We totally enjoyed our stay here. The house was perfect for our family of 10! We were in town for our daughter's wedding, and could not have been more pleased with our accommodations. Any repair issues were very promptly addressed. The home is spaciouos and clean.
Nice home with a few issues.
We loved the location of the house. The issues we had included the bed slats and light in the shower in the downstairs bedroom. The Xfinity internet was completely out most of one day and intermittent other days. The A/C upstairs stopped working. We contacted the electrician who said he was just there 2 weeks prior. The back door to the screened in patio was difficult to lock. The jack and jill bathtub upstairs has a slow drain. The bicycles in the garage were very old and in need of repair. The garage door openers did not work.
Thank you so much for staying with us. The bed slats have been fixed. While we ultimately cannot control the Xfinity connection at all times, we check the cable and internet prior to all check ins and are happy to contact Xfinity to troubleshoot and replace equipment when possible. The jack and jill bathroom tub has not had any drainage issues; sometimes sinks and tubs do need Drano/ a plumber and we are always happy to respond to guest requests. The bicycles in the garage are not included or advertised with the home but if usable items are in our garages, guests are welcome to use them. The same goes for the remote controls for the garage; we do not advertise or guarantee them and the wall mounted controls are always available.
Never been here but had to select stars to get off this screen
We were not able to stay here. Hurricane Florence put the stop on our much anticipated girls trip
Good and Bad
The property was in decent shape, but unfortunately there were a few rats that we saw... mainly on the garage level and stairs. The downstairs bed also collapsed twice due to the slats not fitting properly. Also a lot of mosquitoes around the property, which wasn’t sprayed. The location was great though.
We appreciate your feedback and glad your group enjoyed your stay! We apologize for the inconveniences; have contacted Critter Control to resolve the problem in the garage area. We have a mosquito company spray on a quarterly basis. Again, we appreciate your feedback and look forward to you all staying with us again! Thanks.
Great location on the island. Floor plan was wonderful for 3 families. Good tv room.
The house needs a deep cleaning. Downstairs bedroom needs a ceiling fan. Loved the back porch and large family room- kitchen. Liked the tv room off to the side verses in the family room. Easy walk to the pool and the beach.
Elevator was wonderful for luggage transport. Great location and quiet area.
Isle of Palms, Wild Dunes Resort