composed by 2 bedrooms, 1 living room, 1 kitchen, 1 bathroom, 1 balcony
- english, italian
Canceled bookings will not receive a refund
Nice apartment AWFUL SERVICE and attention
The owner of the apartment gave us the keys, however was incredibly rushed and flustered to give other tenants their keys. The apartement itself was respectable the first night of our stay. On the second day we left the apartement in the morning to explore Venice, at 3:00 pm we returned to our apartement to find that the air conditioning had been turned off. We immediately started to call the owner as the remotes for the air conditioning were missing, making it impossible to be turned on or adjusted. The apartment was so hot it was unbearable, it was approx. 40°C (104°F) in the apartment, we had our young children and my elderly mother. We continued to call the owner, when she finally respoded it was 11:00 pm and she stated that she had come into the apartment because we left the air conditioning on and she took the remotes with her:. She didn't offer any remorse for the unbearable conditions we had spent the day in nor did she apologize for her absence for nearly 8 hours. Although the accommodation itself was nice, the customer service and the owner attitude was some of the worst we have ever received, it's sad to think that her attitude toward us influenced our trip so negatively
You can easily go to Venice (Piazzale Roma) by bus, (1.5 euro), the apartment being located at about 300m from the bus station. Mestre railway station is also located 2 km away from my place. I can provide you with free transfer from railway station.
5 minutes distance from supermarket, shopping center and restaurants, Indian food and shops, Italian food, other stores.