Why Andrea chose Castle Glen Estates
Copper Moose Lodge is our second home and we love to share it with others. We were drawn to the location, the beautiful neighborhood and the cozy cabin feel. We hope that you enjoy the lodge as much as we do!
100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Warm, cozy, perfect cabin feel!
We had stayed at Copper Moose Lodge last year and loved it. This year we wanted to bring our children and friends with us. The bedroom set up was perfect for us (three adults and four kids), although it would accommodate 4 adults and 4 children or 8 adults just the same. The home is extremely well kept with comfortable and accommodating amenities. There's plenty of space for everyone to spread out, which is always helpful with a large crowd. The home is stocked with nearly every kitchen tool you would need, plenty of game options for adults and kids, plenty of warm blankets on the beds, a beautiful patio and large hot tub. It also happens to be in a VERY NICE, upscale neighborhood and only a few minutes to the mountain, town, the grocery store and Starbucks! There were a few things that weren't perfectly fitting for a family. There are several VHS adult movie options, but no options for children. There is a DVD player in the living room, and I happened to bring a few children's DVD's just in case. I was glad I did. The color on the TV in the living room seemed to be off and no matter how many adjustments we made, it was almost too glaring to watch an entire movie. In addition, I had called the owners at one point to ask where to find the paper towels and trash bags. I spoke with Andrea's husband and surprisingly, wasn't met with the usual kindness I have received in the past from Andrea. I was informed that one roll of paper towels should have been enough to suffice 7 people for four nights and that they've had trouble in the past with people stealing the paper towels. I was informed that there were supposed to have been two trash bags left, not just one, but even so, two trash bags wouldn't have been enough. We needed to run out and purchase both paper towels and trash bags on our own. After doing so, Andrea called me back to apologize. She said that they had recently added a bed and hadn't necessarily accounted for more people when it came to the paper towels and trash bags. She did say that this was going to be adjusted for the future and that she would credit me for those items. After renting twice from Andrea, I can say that she's EXTREMELY polite, friendly and accommodating. As owners of our own vacation rental home, I understand there are always going to be kinks to work out, so I completely understand occasionally running short on items to accommodate different groups. Andrea's solution and offer was extremely appreciated!
Booked this cabin for a romantic weekend getaway, and it did not disappoint! The neighborhood was exceptional, yet still close to all. The cabin was clean, spacious, represented well from the images, private, well stocked, and honestly, just everything I look for when booking my annual Big Bear cabin. I would rent this place again and again!
Great Cabin with everything you need
We just got home, and we all had such a wonderful stay. This cabin is a great cabin and located close to Snow Summit. Very cozy and had everything you could ask for. The rooms were very nice and the kitchen had everything you might need. It is very clean and was decorated very nicely. The owner thought of everything you might need. We were given very detailed instructions so we never had to email or call them with questions, which I really appreciate. They also gave us a list of things to do or places to eat, but best of all they had a welcome card along with a box of taffy waiting for us, you can get any better than that. . We have stayed at many different homes in big bear before and this was one of our favorites so far. The spa was great, we even played some pool. Again, great cabin with everything you need!! Thank you again for letting us stay in your lovely home!
It was a great experience
Wouldn't take it back whats so ever about renting out this nice cabin. It was very clean, extremely cozy, had a lot of appliances, spacy, and really close to the main part of the city as well as the ski/snowboard lifts. Everything was great about this cabin except when your in the backyard the neighbors have a three story house with a balcony overlooking the balcony of this cabin but it was still fine. We had a great time staying in this cabin and would definitely consider coming back to it again.
Thank you for your review. I am glad that you enjoyed the cabin and found it to be clean and cozy! Yes, our neighbors are close. The spa cover does provide privacy in the hot tub from the large house you are mentioning. Thank you for staying!