1 Bedroom, 1 Bath, Sleeps 4
Catalina Island Vacation Rentals
- english, spanish
Bad customer service
The property management company (Catalina Properties/ Oranj Palm) gave us the wrong address for key pick up. We came to the address they gave us with all our luggage and we had a baby with us. The place was locked up, nobody was there and nobody knew anything about them. I had to call corporate office to find out their new location ( at which they’ve been for the past 3 months). So we had to log all our stuff to a different location. At the new location we got a bunch of “ sorties” , but no actual amends were made.
The rental is up a steep hill, so you’ll definitely get your steps in. Despite its small size, it comfortably accommodated all of us ( 3 adults and 1 baby).
However, the place is dirty ( hair stuck to shower walls/ ceiling), sticky linoleum floors. Basic necessities like dish soap, sponge , trash bags were not there. I had to call the office for these things. So, it was definitely a hassle. The owners/ management does absolute bare minimum here.
The Perfect Gettaway
Lived Catalina Island. The location if our VRBO was perfect, just a short walk from the beach, shopping, and all restaurants. Would highly recommend!
Dirty place, Tv did not work, Phone did not work.
The house was a nice little house. The mattress cover had a big urine stain. Is it that hard to get a new mattress cover on a twin bed? The email they sent me had the wrong address to the Rental place so when you are walking on an island with a lot of luggage it would be nice to know the location. When I got there they told me the email must have not went out and no sorry. The address to there place is on the contract they send out. The TV did not work and there was no cell reception. So when I picked up the phone to call to have it fixed the phone did not work either. They did come the next day and fix the TV though since I had to email.
Would not recommend
Cozy Victorian is code for you can hear every conversation or step the other renters have or make.
Looking forward to staying again. Thank you so much
Extremely cozy and a beautiful place
I loved every bit of my stay. The place was extremely cozy and welcoming