New Townhouse w/ Balconies, Ocean Views, 1500 sqft, Dual Master Suites

My husband & I came with our two adult kids for a three night stay. We had to arrive late due to our work schedule and had to do the call ahead to get the keys for the rental as the office had closed. This is normally a $35.00 charge. We waited for at least 40 minutes so the office was nice enough not to charge us that fee. As well as the young gentleman saw us pulling our luggage up the hill and stopped and gave our luggage a ride to the condo. He was a real nice guy, Thank you for the extra help! We received an email prior to our arrival that the condo comes with everything, that we could "leave the kitchen sink at home." Comes with WiFi, plenty of beach towels and all the necessities when you rent a VRBO location. We own two businesses and my son had a final to complete while we were there. Unfortunately, there was no Wifi at this location, which made it impossible for us to conduct any kind of business. We made several trips to the main office and tried to get assistance with this and other items, but unfortunately, they were unable to help as the house did not actually have WiFi. We had to buy beach towels from a local store so we could enjoy time at the beach. I took pictures of the inside of the condo to show the office our concerns. Carpet was extremely old and filthy, dishes in the cabinets were dirty with actual food on them (we had to rewash them with a paper towel, prior to using them) as the kitchen didn't come with a clean sponge or cleaning item, the blinds were mostly broken in the front room & bedrooms, the old blind pieces were all thrown in a large pile in one of the upstairs closets & the extra pillow in the closet had multiple old visual stains. When we went to the office to show the pictures we had taken and shared with them our concerns, they wanted to send a carpet cleaner, but we refused, as it was already what it was and didn't want anyone in the unit. To our surprise when we came back from our day at the beach - the office had someone come into our unit and took the old blinds from the closet as well as the pillow. I was pretty frustrated that someone came into our unit without notifying us that they'd be entering. One of our businesses that we have is rental properties, as well as vacation rentals. We would never enter a unit without identifying to the tenant that we had to enter the unit, this should only happen in an emergency. This felt like a huge violation to our privacy. Thank you, Misty Law