Overview
OwnerRez vacation rental software fully manages channel listings for both small homeowners and large property managers while focusing on their brand, website and their way of doing things.
One of OwnerRez’s clients, a vacation rental property management company Big Fish Rentals, started small when they partnered up with OwnerRez six years ago. Since then, Big Fish Rentals’ business has grown, doubling their portfolio every year. Today, they look after over 500 oceanfront and beachfront condos on Myrtle Beach.
Challenge
Before Big Fish Rentals started working with OwnerRez software, they experienced challenges with connection between OTA sites and their software, resulting in the missing booking data. This could have a negative impact on host and guest experiences.
Before Big Fish Rentals also needed a partner who would constantly enhance their software’s technical capabilities to match their evolving business needs on their growth journey.
Solution
Chief Technology Officer Chad Bryant says that Big Fish Rentals is run as a software company rather than a traditional vacation rental property management business. That means, Chad is always looking for new and improved software capabilities that will keep Big Fish Rentals ahead of their competitors.
Big Fish Rentals is growing rapidly, doubling the size of their business every year. At the same time, they continue to drive 60-90% occupancy, depending on the season, with a total booking value of $15-20M dollars per year. Chad, in part, attributes the success to OwnerRez’s ability to innovate and adapt their software’s capabilities to their evolving business needs.
As we continued to grow, OwnerRez continued to build out new software functionalities for larger property managers. If I have an idea for software capability improvements, OwnerRez often makes it happen.
In OwnerRez, Chad found a partner who delivers constant innovation and enhancements for their digital products based on their customers’ feedback and business needs. This includes adopting Vrbo’s latest APIs:
OwnerRez is really good at staying on top of Vrbo’s new APIs. Recently, they adopted Vrbo’s Messaging API, which allows us to easily automate our guest communications.
OwnerRez’s connection with Vrbo allows them to add listings to Vrbo quickly and without losing any booking data.
Big Fish Rentals is committed to staying with OwnerRez as their chosen connectivity partner.
About OwnerRez
OwnerRez has been awarded an Elite parter status, which is only given to the top 10% of Vrbo’s connectivity software providers. Beyond unlimited bookings and no setup fees, booking fees, or contracts, OwnerRez offers property managers a 14-day free trial.