Kylie or Yvonne
- Englisch, Spanisch
Wellness / Erholung
Services innerhalb der Anlage
Mindestalter des Hauptmieters:21
Max. Anzahl Gäste:10
100% Erstattung bei einer Stornierung, die mindestens 14 Tage vor Anreise erfolgt. 50% Erstattung bei einer Stornierung, die mindestens 7 Tage vor Anreise erfolgt.
8 maintence workers had to come the first week to fix all the problems.
This home was not inspected prior to our arrival. We gave up calling after the first week, because of the inconvenience of 8 people coming through the home. After the vacation we wrote an honest review of the home. The same day of the review we received a bill for a dot the size of a pencil point on a sheet she called a stain. for $86.52 . It was a retaliation for the review!!! Loyalty never acknowledged the fact that all those people were trying to fix the problems once we were in the home, then to charge for a "stain" that they wouldn't tell where it was or what it was when asked.. We have the list of all the workers and problems that had to be corrected.
Thank you for asking and I hope the next guest has a better vacation than we had.
Overall great - house needs some updates like stove top and beds were not comfortable but we enjoyed the pool and spa
Hi Maria, thank you for the compliments, and we love hearing how much you enjoyed your stay with us! We love hearing how much you enjoyed the pool and spa. Next time you stay with us and something arise please feel free to reach out to our 24/7 Guest Experience team. We would be happy to help in any way. You were the perfect guests, and we appreciate you taking care of our place as if it were your own. Please come and stay again any time! - The Loyalty Team
Very comfortable house.
Enjoyed staying at the house. I Liked that it was a ranch. Management company very responsive to any issues.
Thank you for your review. We are pleased you enjoyed your stay and look forward to hosting your next stay. Please come back and see us soon!