6 Bedrooms, 5.5 Baths, Sleeps 16
Pool / Spa
Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
HORRIBLE EXPERIENCE! Neglegent and careless management team!
This was the worst experience we’ve ever had. The grill was not working and all of the meat we bought for the weekend was left uncooked. We brought this issue up to the management and they kept giving us the run around telling us someone would come over which no one did. The jacuziis in the bathrooms were not working! tV in bedroom was not working! Bathroom faucet was broken. False advertisement! Poor and negligent management team! They only care about taking your money and will not accommodate to any of your needs or concerns after you arrive. We called them at 2p for the grill situation and they kept telling us someone will be out the. At 6:30 they notified us that no one will come. Do not book with this company ever!
The inside was amazing ..Every room was great even the one with the bunk beds...All the beds were comfortable...It was so big inside no one bumped into each other....The pictures do not do this place justice...No one bothered us during our stay..We will be back in the summer to try that pool out..Only problem was one of the shower heads does not work properly and i believe one of the heaters were not working but the other 2 worked great so it was not cold....but i do recommend this place to anyone who wants to stay in a big beautiful house..we really enjoyed our stay...
Great location on Big Bear. Spacious, open place.
Property was really nice but needed a bit of work. Jacuzzi was not working. Property manager didn't reply back one time after multiple attempts via text and through VRBO.
Very Special Family Reunion
This house will always be special to me. We stayed here in June of 2009. It was the last time our entire family was together before my Grandfather passed away. This house may not be a log cabin but it is HUGE, well spread out, and has plenty for everyone to do. Everyone was entertained, young and old. The layout was awesome. People could be in the game room, the living room, playing pool, swimming outside, in the kitchen...and it was amazing. The decor is a little cheesy and outdated/overly grand, but it's a GREAT place for a large group, for the price. I think that if they put some $$ into redecorating it to feel more like a cabin and less like a palace, it would be perfect.
Good Points and Bad Points
The house itself is gorgeous from the outside and at first glance inside as well. It is NOT on the lake and though it is close to the lake you CANNOT access the lake near the property. It holds 16 people very comfortably and the beds were comfortable in all rooms but one. The kitchen had mold growing on the ceiling which apparently has been there for quite some time, according to the owners own preferred "fix it" man due to leaking outside wood, there was a pool man there 3 out of 5 days that we were there but there is NO WAY to heat the pool, the grass (we were there end of July) remains very muddy and damp so hard for kids to play on, there is no manual on how to work the stuff in the house so you kind of have to figure it out by luck. Only 3 out of 5 burners in the kitchen worked. We did call the management company to complain about these issues as well as the WIFI being down and a beehive being right on the patio and they did send out a crew but the crew themselves said the things are fixable..they need to be replaced and the owner is aware and does not choose to do anything at this time. For the money we spent, I expected more. All that being said......it held 16 of us comfortably and we still had a great time.
I didn't realize this was also listed on VRBO. I would have written a review right after we stayed. We rented through Five Star who were extremely helpful also. Actually stayed in December 2009 for 3 nights either first weekend or second weekend - I can't remember which. My husband and I decided the family needed a get-together to take our minds off of tough times and thought we'd surprise everyone with a luxury weekend. Wow! Everyone is still talking about it and we're doing our best to fit it in our budget again this year. I can't tell you how amazing our stay was and we thoroughly enjoyed all the family pictures. Would love someday to also be able to spend time in the spring or summer. The best part was watching mom (81) enjoy her three daughters, husbands, grandchildren and great grandchildren and she insisted we play scrabble until we dropped!
Thank you so much for making your home our home!!