0.5 Bedrooms, 1 Bath, Sleeps 4
Maui Beachfront Rentals
Pool / Spa
Max guests: 4
Minimum age of primary renter: 25
Please ask the owner or check their rental agreement when booking the property.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Very laid back vacation
Mostly not happy with the property manager and several other issues.
The condo was clean except for a cologne smell upon entering which unfortunately lasted the whole time. The air conditioner made a loud noise upon our arrival but maintenance fixed it the following morning and were very nice. The bathroom/shower lighting was very dark. The kitchen light had a bulb out too which we mentioned to maintenance but they never responded. There were no beach chairs even though it was mentioned in reviews that there were beach chairs so we had to rent them. Where did they go? We were not informed about he parking cost which was an additional $3.50 a day in an underground garage next door that smelled terrible with very few spots open due areas coned off because of pipes leaking. Every evening the luau next door was very loud with drumming and yelling. The property manager and some maintenance staff entered the condo without our permission and when we returned from being out there was a strong chemical smell. I called the front desk and they told me to call the property management. The property manager left a note with a new knife and can opener as requested but we never requested this. We were told the strong smell came from a spray in the track of the sliding door which the previous renter complained about. They also worked on the shower controls saying that it was stuck on hot water according to the previous renter. The hot/cold was actually installed backwards. I called the property manager, and she refused to give me the owners contact info when I requested it from her. We have rented several condos in Hawaii for over 20 years and this has never happened. Entering the condo without our permission was an invasion of our privacy which was not appreciated. If I were the owner, I would make regular maintenance a priority, pay attention to detail and consider hiring new property management company.
Dear Barbara, as you may know we attempted to reach you by phone during your stay to notify you of our need to access the condo to address the issue of the shower valve, which was reported to us by the previous guest upon their check out (on the day of your arrival). The guest also mentioned that they broke a knife and suggested we replace the can opener. The guest reached out to the front desk who dispatched their maintenance crew to remedy the shower valve, but felt it needed to be revisited. Since we received the information so late we followed our standard protocol to first reach out to the incoming guest(you) to notify you that we needed access to the condo to remedy a possible safety hazard with the shower valve. You did not respond to our calls. When we arrived we knocked first and again no response. We were well within our rights to access the condo to address a possible safety issue as stated in our reservation policy agreement, which you signed. All of the documentation we provided prior to your arrival discloses the nominal parking fee. On the same documentation it clearly states that beach amenities are not a standard feature, however often times they are left from previous guests implying not to necessarily expect them. In addition our website lists with full transparency that the Lahaina Shores property charges a parking fee, and also is located directly next to door to a Hawaiian Luau vendor. We of course apologize for the cologne smell and the bulb out in the kitchen.
Really loved the location of the property not to mention a wonderful view
Thanks for the kind review, Donald. We're so glad you loved the location so much. It's awesome to be so close to Old Lahaina Town, and all that it offers. We appreciate you being our guest. Please do come back and stay with us again. Mahalo!
Some items need to be replaced like a can opener that doesn`t work and knives that need to be replace but other than that good supply of towels and sheets
Thanks for your review, John. We're glad overall our condo and location worked out well for you. Sorry the can opener needs and knives were in need of replacing. We will be sure to get those swapped out immediately. We appreciate you being our guest. Please do come back and stay with us again. Mahalo!
Birthday trip to Lahaina
We loved our stay here! The boutique hotel idea is wonderful. There is a front desk staffed 24 hours/day but the property is quiet & peaceful while being crazy close to all the excitement Lahaina has to offer. Not to mention my favorite part, sleeping in a comfortable bed listening to the sounds of the ocean!
There's is nothing better than falling asleep the calm sounds o f the ocean. Thanks so much for your kind review, Lorri, and happy belated Birthday. That's awesome to hear our condo worked out so well for you. We appreciate you being our guest, please do return again. Mahalo!
Kayak rentals and more directly on the beach in front of our resort!