Beautiful Mountain Retreat 7 Bedroom 4.5 Bath With Own Creekside & Pool
- russian, Russian
Pool / Spa
Check-in: 4:00 p.m.
Check-out: 10:00 a.m.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Location is great. Great place for a large family or friends.
Lack of communication with staff. Cleaning crew was not given correct day we would arrive. Address was wrong on first email. Could not get through by phone. Need rails going upstairs. stay. Would like to stay there again, when repaired. It will be one of the best places in Blue Ridge.
The ceiling, roof leaks very bad, has black mold on ceiling in family room. Bathroom ceiling, in upstairs bedroom leaks. Could not use that bathroom. Water on the floor and in the shower. The frame around the sky window is about fall from due to being rotten from rain. Could not use the gas grill. The gas jets were rusted too bad to use. Lights kept going off in bedrooms downstairs.Tried to call owner and the office to report the leaks, but could not get anyone. The beds are very comfortable. Kitchens well supplied.
I understand you were unhappy due to the following
1. Me not able to communicate with you
2. Cleaner missed your cleaning date
3. Roof leak in the bathroom.
1. I told you that I will be out of country, as I left 4 days before your arrivals and just came back. Sorry you were not able to connect as I was away.
2. Cleaning crew screwed up - it has nothing with me. I don't know why they decided it will be a day later. I am very sorry about it.
3. The day you arrived we had a very heavy rain and we do have 1 spot in the bathroom upstairs that leaks. We have it planned for a repair in 2 weeks. I am very sorry about it - I didn't realize we will have such a bad rain, as a roofer had it patched and told us it will not be leaked. I am sorry for that situation. Hopefully you were able to use other bathrooms that day.
I disagree on all mold statements as well as "rotten" window. We will fix the issue with roof shortly and I hope you can visit again in the future!
This is an ideal property for any type of gathering. Lidiya was so very kind and helpful with all our questions and needs. Property is close enough to town yet secluded enough to enjoy. Strongly recommend this property.
The property is an excellent place for large groups stay and reunions.
50 year Seabee Reunion
Met expectations. Huge amazing house. Had a Ball ! ! !
Some communications problems
The property was huge and clean. Beds were comfortable. Would be a great place for extended family vacation. Property was very private but the road up to it was winding and narrow but that seems to be typical in the area. One problem was that the house smelled like moth balls. Another problem was communication with the property manager. The first email I got gave me the wrong address and could never get through to her by phone. The day before our trip I was forced to call vrbo to have them contact her. She insisted she had sent an email but I only got it seconds after I hung up with vrbo. It had the correct contact and address. A little bit nerve wracking. Still, overall, the property was reasonable and very nice.
We enjoyed our stay
Need to put hand rails on steps going upstairs. Also needs a good cleaning. Excellent place for large group.
Beautiful Chattahoochee and Cohutta National Forests. Rafting the wild Ocoee River, Tubing the scenic Toccoa
Pontooning on Lake Blue Ridge, Ride the Blue Ridge Scenic Railway, Visiting charming cities of Blue Ridge and McCaysville each have a distinct character and history. Browsing through antique, craft and specialty shops in both of the quaint downtowns. To learn more about the mining history of the Copper Basin, visit the Burra Burra Mine and Museum in Ducktown, Tenn. Last, but not least, visit the Ocoee Whitewater Center, site of the 1996 U.S. Olympic Canoe/Kayak/Slalom events.