Grande Villas, 1 bedroom, 1 bathroom, sleeps 4 maximum
Pool / Spa
Nice Unit but too much pressure for timeshare purchase.
We didn't use the facilities really as we were at the parks each day, but it looked nice and was close to lots of things. The Kitchen was really great and had most things you would need including recycling. The set up of the unit was a bit weird and there wasn't anywhere we could open two suitcases and still have access to the bathroom or kitchen. There was also a very loud elevator seemingly right beside our unit which meant we couldn't sleep without earplugs.
When we checked in the desk person sent me over to the concierge for some coupons. I didn't know this would be someone selling us on the cheap universal tickets we could get, adding another attraction etc. and then telling us we had to go to a presentation the next day at 8:30am and if we didn't we would pay the full amount. The total time to check in with this was over an hr, plus the man who arranged all of this said we would only have to say at the presentation for 1/2hr. which wasn't true. Even when we checked out after declining the pushy sales pitch I was sent over to the concierge again for a 'gift' which was a 4 night deal at one of their resorts that I could purchase. THAT is not a gift! This really annoyed me and left a bad taste in my mouth. Plus, we didn't appreciate paying for the resort fee when we didn't use anything.
Thank you so much for taking the time to review your recent stay with us. We are happy to hear that you enjoyed your stay, besides the urge to purchase a time share. We hope to welcome you back next time you are in town to show you a vacation that you deserve!
We look forward to your return!
Very clean and would definitely stay here again it is very close to all nearby attractions and plenty to do at the hotel itself
We are so glad to hear that you enjoyed your stay here with us and that you took advantage of what the property has to offer! The on-site team works hard to make your stay a great one! We look forward to your return!
This is our 3rd time at this property. It’s clean, it’s beautiful, and it’s perfectly priced.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Responded to issues, but would rather not have issues
I didn't appreciate the sales pitch on booking future vacations. The resort responded promptly to my concerns (keys didn't work, ghost ants in room, missing spatula), but I would have preferred to have no issues at all.
Thank you for taking the time to review your recent experience. We are sorry to hear your accommodations were not up to par with our usual standards. It is feedback like this that we learn from and use to improve. We hope to make it up to you next time you are in town.
Excelente lugar. Volvería sin dudas. Buen precio. Gran ubicación. Excelente servicio y perfectas instalaciones
Great place close to everything
Best value on VRBO in the Orlando area