1 Bedroom, 1 Bath, Sleeps 4
Maui Condo and Home
Pool / Spa
Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Minimum age of primary renter:25
Not a family resort
There are two owners who are angry and don’t like children or rental families. They approach the children directly and it happened to multiple families during our stay when no one was doing anything wrong. They are aggressive and rude and the experience was terrible.
We also got our rental moved by the property company and it resulted in us having to pack and move during the stay with no compensation for the inconvenience.
The location is beautiful and other families in the building were friendly as were the staff in the office.
great view! loved being able to go play and picnic on the lawn. unit bedroom back window opens to elevator so some noise but overall a great spot.
My name is Casey with Maui Condo and Home and I wanted to personally thank you for your review. I am so happy you guys were able to utilize the lanai and lawn area. Those moments in itself seem like the perfect vacation. We hope you enjoyed your time and look forward to welcoming you to Maui again soon.
All the Aloha,
Casey, Maui Condo and Home
Pleasant stay but hard to see
We had a pleasant stay at this condo. The management was quick to send blankets and fix the noise from the refrigerator however I was extremely disappointed that the windows were very dirty. This is a oceanfront view condo and you couldn’t see out the windows. I asked twice to have the windows cleaned but no results. I understand that it had been raining a lot recently but that is no excuse for an oceanfront view because that is the main reason for choosing an oceanfront condo...to see and enjoy the view! Otherwise the unit was clean and pleasant.
We enjoyed the view and location of this unit and overall enjoyed our time in Kehei.
The unit needs some TLC. The matress was uncomfortable and the curtains in the bedroom needed cleaning. In the kitchen, a dirty dish had been left in the cupboard and fridge had an inoperable ice maker, but no ice cube trays were provided. The glass on the lanai needed cleaning. The Kehei Surfside is well located in Kehei with the huge lawn area and pool on one side and Keawakapu Beach on the other.
Great view, great beaches. No air conditioning. No breeze. Rude management team
The oceanfront view and beaches are spectacular.
The grounds are well maintained. Now I am not one to complain but the condo does not have air conditioning. I overlooked that when booking. I have stayed in different hotels in Maui that are ocean front and we normally leave the balcony doors open and the ocean breeze is suffice and I also run cold, however that was not the case here. We slept on the living room floor (which is open to balcony) because the bedroom was so hot.We figured it was because the condo had been closed. There was no relief because there was no breeze whatsoever. The bedroom is enclosed so it was exceptionally hot in there.
The fan only had one speed which was low and it did nothing. We were pretty miserable and decided to give it another day to let the condo cool down.Although it did cool down a bit, it was still so warm in there that we decided sleeping on the floor a third night was not a vacation we planned for.I ended up emailing the management company and letting them know that the fans only ran on low. The balcony door was off its hinge so we didn’t even try and touch it in case it was broken, the shower mat/rug had an actual foot print (not shoe, a foot), a dirty towel had been left at the front door and never picked up, and I also let them know we would be leaving because we were just miserable.
The day we were leaving, we were in the process of cleaning and sweeping (we are clean freaks) and there was a knock at the door. I opened it and it was what I assume two women from Management ( they did not introduce themselves) The first words out of their mouth was, “oh you’re still here?” In my mind I’m thinking, “ Well good afternoon to you too”. But I simply told them we were just cleaning before we left and asked them if they wanted to come in. I’m assuming they wanted to see some of the items I emailed them about but no, their response was, “no we’ll come back when you’re gone since you emailed us about your complaints”. They were so rude, I couldn’t believe it. I honestly didn’t expect a refund but some manners and understanding would have been nice. At least take a moment to acknowledge what I emailed you about for improvement purposes. The other staff there were all friendly and helpful. So in conclusion: great beaches, great view, good condo. No air conditioning, no breeze (the 2 1/2 days we were there) and the two management ladies can definitely take a course in hospitality and manners
March 2018 Stay
just love this place....peaceful, quiet, relaxing....and just plain beautiful. Mahalo