How do I submit a property complaint?
|Vacation rental owners and managers want to know about your experience. If you have not already done so, please contact the property owner or manager to report your experience and concerns.|
To file a property complaint:
While we do not mediate disputes, we do take these complaints seriously. All property complaints are documented and owners and managers are encouraged to address such complaints in a timely manner. Appropriate action may be considered for properties with multiple property complaints.