Dos Habitaciones Piso, Capacidad 5
- inglés, francés, alemán, español, ruso, italiano, Holandés, Chino
Reglas de la propiedad
No se permiten fiestas o eventos
No se permite fumar
No se aceptan mascotas
Se aceptan niños
Edad mínima del huésped principal:18
Número máximo de personas:5
Corner unit with lots of sun. A short walk to Water Tower on Michigan Ave. The manager was easy to reach and accommodating. Would stay again.
Thanks Thomas! It is always a pleasure to host an Envitae Life member. We are so happy you enjoyed your stay and all that we have to offer. We very much look forward to hosting you next time!
management company poor communication, terrible pillows
I rarely write reviews, but this could have and should have been a 5 star review.
The apartment was nice and in a great location. Furnishings were good, not great. Couch and master bed were adequate but have stayed in more comfortable accomodations for the price. The pillows in both bedrooms were AWFUL polyester filled cheapies. All eight of them from both bedrooms. My wife and I both woke up with sore necks and poor sleep using them. I ended up grabbing a couch cushion and put a cover over it halfway through the night.
Again, I would write this review if the management company was more effective. Before I ever checked in, I received daily emails and several text to confirm my check in but there were no links to do so. I finally found who to contact and they were polite and apologized. The actual check in policy is a little weird, to say the least. I am familiar concierge check ins, but the set up here is pretty awkward which I won't get into.
As for the pillows, I texted my contact the next morning and didn't receive a response. I asked if they had any replacement or I'd even go buy two if they wanted to deduct from my paid bill. Later that day, I received an email how my stay was going and stated that I did not get a response from my contact. They very quickly replied that they would look to see what they could do that evening to source some for me. I eventually got a call and text that second night. I was told " I will drop off new pillows in the morning." I decided to just use the couch pillow one more night and appreciated the effort. Sure enough, I was never contacted again and no pillows were dropped off. Total poor form!
If I was the owner, I'd buy new pillows, consider replacing master bedroom mattress (getting a little saggy), and find a new management company. My in-laws stayed in a hotel I reserved for them 3 blocks away and feel like they had the better stay.
My family came into Chicago to visit and this was the perfect location! Beautiful property and amazing amenities! We loved it!
It was a pleasure hosting you and your family, Jamie. Thanks so much for staying with us!
Beautiful space! Great location!
Seamless check in, aesthetically pleasing surroundings with great city views, the most comfortable bed we ever experienced! In fact, we are trying to find out what make the mattress is! Top recommendations.
Thank you for your review Debra! We're very glad that you loved your stay with us and got a great nights sleep! We will check with your guest relations manager surrounding the mattress brand for you! Can't wait to host you again!
WE came to explore this beautiful city of Chicago and had a great time. The condo is perfect and as great as it looked in the pictures. Perfect for two couples with the 2 bed 2 bath. We will stay here again when we come again. Our Concierge team was awesome and we had everything we needed. Perfect vacation we cound't be happier.
Hi Koleen, Thanks for the wonderful 5-star review! It was a pleasure hosting you. So happy that you loved our place, the location, and the experience. We hope to host you again soon!