Cove Realty of Nags Head
- englanti, espanja, venäjä
Kysy omistajalta tai lue huolella vuokrasopimus, kun olet varaamassa majoitustilaa.
The mattresses are horrible! There was urine on the bunk bed mattresses & bedspreads. There was also a pot under the sink with stagnant water in it. The housekeeping needs a lot of work. The realty company did bring out matress pads & new bedspreads. The owners really need to check on their property. Cooking was impossible due to the lack of pans, skillets & utensils. In short need improvement!!
I'm very sorry to hear about your initial experience on arrival, as all comforters and mattress pads are required to be checked, and replaced if necessary, by the cleaners between each stay. However, I am glad that someone was able to replace these items on the same day for you. After looking through the notes, I don't see any mention of the lack of cooking utensils, so after reading this feedback, we have already sent someone to inspect the stock and replace as necessary. The owner is also in the works of making a number of upgrades for the 2019 season, including new mattresses!
We hope that, aside from these issues, you were able to enjoy your stay here on the island, and hope you take another look at this rental when upgrades are complete.
Great place to stay with a family!
My family stayed at this house and had a great time! It was close enough to the beach that we could easily walk there and the back yard gave the kids room to run around. I loved that there were 3 showers so that everyone could shower off quickly after spending the day in the ocean. The beds were comfy and the house was big enough for all 10 of us.
It was nice. If any issues it needs updated(furniture,beds)
I really enjoyed the stay. Had a few problems first day but was impressed how Cove took care of the issues. Only bad thing I can say is the furniture was very outdated(worn out) and the beds were smaller then we anticipated. The only other issue we really had was the swimming pool, it was very expensive and unfortunately we had to pass on it. We figured for what they was charging it really wasn't worth it. Its a small pool.The location is great.
Thank you for your feedback on this rental home. We will be forwarding your feedback on the furniture to the homeowners, so they can address updates for the 2019 season. As for bed sizes, the home offers 2 doubles, 2 twins, and 2 bunk beds, did you see information that differed from this layout? If so, please let us know so that we can make changes to any incorrect listings.
Some of the communities on the Outer Banks include various amenities within the association package, while others require additional fees for certain areas. For Old Nags Head Cove, the water-side community pool does come at an extra fee, which is $3 per person per day, or $75 for a group up to six for the entire week.
I'm happy to hear that, aside from these issues, you were able to enjoy your vacation at this rental home, and we hope to see you again!
The furniture is very uncomfortable. We put pillows under the cushions to try to help but it wasn't much better. The beds were no better.The kitchen counter is to high.The entire place needs a deep cleaning. It is very dirty.I would not consider staying in this place until those improvements are made. On the bright side the people at cove realty were very nice.
Thank you very much for your feedback. We are very sorry to now be reading of your experience in this home, as we strive to ensure that each stay is 100% satisfactory. We will definitely be sending this list to the owners so these items may be addressed. I have also forwarded this to our cleaning department for a second inspection on the spring clean.
We do hope that, aside from these issues, you were able to enjoy your stay here on the island and we hope we can make this stay up to you upon a future visit.
Great location, ok house, needs updating
The place was what we needed for our trip and the price was great. Backing out of the driveway was alittle strange as the house sits in the middle of a 3 way stop. The decor in the house is extremely dated, but we didn't rent the house for the decor we needed amenities and beds. We would definitely stay there again, considering the location and price.
Thank you so much for your feedback! The three-way stop is a bit odd and was actually implemented only a little more than a year ago, due to drivers speeding down this stretch of road. We will be forwarding your input about the decor to the owners, as this home has recently passed hands from the original owner to his children, so it may begin to reflect a new style for the 2018 season. We're so glad to hear that you had a great stay and hope to see you again!
We loved our week in OBX. We would rent this house in the future. The house needs upgrades and could've been cleaned a bit more before we arrived but we still enjoyed our visit.
We're happy to hear that you enjoyed your stay at this rental home. I will be forwarding your feedback to the owners so they can consider changes for the 2018 season. I'm also going to forward your concerns to our cleaning manager, so she can address the crew responsible for this rental home.
Thank you so much for your feedback and we hope to see you again!