3/5 OK
wendy W., BOURNEMOUTH
25. syyskuuta 2023
Disappointed
On booking communication with owner very good, however once booked communication was poor, having asked on two occasions about the entry code there was no response until late evening the day before we travelled. When we arrived and discovered there were no fans, despite the 30+ degree heat, we sent 2 messages to find out if fans were available, it took 5 days to receive a negative response.
The property itself badly needs updating, lots of flaking paintwork. The outside light does not work, to sit outside in the evening we had to take the lamp from the living room.
There is no smoke alarms in the property and no contact person in resort.
The pool area is fantastic, with plenty of sun beds and cleaned daily by the onsite maintenance man.
wendy W.
Yöpyi 7 yötä elokuussa 2023