4 chambres, 2. 5 salles de bain, 8 couchages
Gérant immobilier / professionnel
Staples Real Estate
Salle(s) de bain
Caractéristiques de sécurité
Salle à manger
Piscine / Spa
Arrivée: 16 h 00
Départ: 11 h 00
Aucune fête/aucun événement
Âge minimal du locataire principal :25
Taux d’occupation maximal :8
Un remboursement de 60 % est offert si la demande d’annulation est effectuée au moins 100 jours avant la date d’arrivée.
Nice and clean!
Needs new mattress pads on the beds—not vinyl backed that make you sweat. Master bed needs a headboard and a new mattress if possible. Washing machine water temperature is really messed up.
Excellent quiet neighborhood close to amenities by car. Pool is fun! Not enclosed with screens so can’t swim after dusk—mosquitoes.
We had a great stay in this beautiful home. Our view of the intercoastal was a favorite.
Overall experience was excellent. The house was great, management responsive to minor issues. We hope to return next year.
beautiful home and setting, but it took a week to straighten out problems
The house is located in a beautiful setting in Tropic Isle. It is convenient to restaurants, shopping, and the beach. Many residents walk to Trader Joe's ( 0.3 miles). We were told the home had a heated pool, fully equipped kitchen, TVs setup with DVD, internet TV.
When we arrived on Friday February 1st we noted the pool was cold with no pool heater or motor running. Saturday morning I spoke to the man who was cleaning the pool and we both realized the motor that circulates and filters the water was broken. It frankly was rusted and ancient. The concierge arrived and agreed, but the motor could not be replaced till the afternoon of February 5th, and the pool did not heat up till the following afternoon. After that the pool was perfect.
We did a laundry the 2nd day, but the clothes did not dry. The service man who fixed the problem said the dryer was pushed too far back kinking the vent hose. He said it was the third time he had to repair it! I put a sign up!
We had issues with the TVs as there was no DVD player, no access to Netflix or other internet TV until the manager went out and purchased a DVD player and Roku devices. Then they worked fine!
The kitchen was beautiful with great ovens and a stovetop from the future. Dinnerware was plentiful, but things like a water pitcher, measuring cups and spoons, and a large baking pan were lacking.
The remote controls for the guest bedroom fans had to be repaired as they did not work.
The property manager was very attentive and tried to repair all the problems as soon as they came up.
I am happy overall with our stay and would return again. Anyone renting now will be the beneficiary of our initial problems. Since we were unable to enter the pool for the first 6 days of our 27 day stay, and specifically rented this home because of the pool we feel we should receive a refund for those days and our inconvenience.
We would like to hear a response from HomeAway as we are returning customers and look forward to using HomeAway again.
Joan and Arnold Konig
Dear Joan and Arnold,
Thank you so much for your review and for the piece constructive criticism. Its very important for us to know which areas need more attention, and thanks to guests like you, we can improve and thrive for perfection. We really appreciate all the good things you mentioned, and will make sure none of our future guests will face the same issues. We would love to host you at the house again and gladly would offer you a discount for your future booking. Thank you again and apologies for the inconveniences . I still hope once the issues were addressed you enjoyed the stay at his beautiful and cozy house.
great location had fun walking to breakfast and shopping. some even walked to the beach. but enjoyed the quietness of the house too. the pool was great and the house worked well for our family . the only thing i would suggest is to pick up some pillows-blanket for the couch. the manager was very helpful and addressed any concerns we had quickly. just a short ride to atlantic ave . where we had a great time again and again. looking forward to going back.
The house is even nicer than the photos.
The house was just renovated and was beautiful. Perfect configuration for 7 adults. The kitchen was well equipped and we enjoyed breakfast by the pool most mornings. The living room was a great place to hang out as was the covered patio. All in all would recommend this house.