Gérant immobilier / professionnel
Salle(s) de bain
Arrivée: 16 h 00
Départ: 10 h 00
Aucune fête/aucun événement
Animaux de compagnie acceptés
Âge minimal du locataire principal :18
Taux d’occupation maximal :6
Hope you had a lovely time and we can help you again in the future.
New Mexico lane
Very nice property. Ant hills a bit of a pain. Wifi not very strong but overall I would highly recommend. Thank you
Hi Terry, thank you for your review. Pest control have seen to the ants, they are certainly "guest" we don't want coming back.
We have spoken to Spectrum about getting the Wifi improved as I know a lot of people need to work while on vacation so important it works.
It was a pleasure to help you with your stay. I hope we can help you again in the future.
Great location to stay in FL
Adorable home with perfect layout. We stayed 4 nights. There where some good & there was some not so good.
Great easy location in Davenport.
Very close to Disneyworld.
Perfect home layout.
Super adorable home.
Makes you feel at home.
Pool is clean & tons of fun
Pets are welcome, even tho ours got to stay home last min w family.
Jessica, from office, was great at customer service. Very polite & professional.
Loved the extra living room. Super cute.
Home is kept cool & dry, not muggy.
Great pizza place close to home, they deliver too.
Super cute home decor & picture frames. Loved every single one.
Tons of dishes & glassware
Home had zero bad odors
Magazines, Books, & board games available to use.
Good channels to watch.
The not so good: not as bad as you think but want to mention...
Many spiders and bugs inside.
Tons of animal hair on beds. Understandable but gross when it’s not your pet.
Dust. Lots of dust. Allergies were acting crazy.
Especially in children’s room.
Kids room bedding didn’t look or smell clean.
Cleaning behind furniture & beds is needed.
Vent in hallway is súper filthy.
Dryer took forever to dry. Outdated appliance.
Pots & pans need to be replaced.
No cutting board.
Stove light on hood was not working. Burnt lightbulb.
Trashcan needs to be replaced, broken.
Blinds are super dusty & one is broken, can see straight inside home in dining room.
Pool drains are plugged.
Couch has some stains on arm rest
WiFi really stinks, super slow. But at least there’s some available.
Tub in large bathroom was dirty.
Upon arrival one of the trash cans was somehow standing up but there was trash all over the yard close to it on the outside of it. I did call front office and let them know and they came out and cleaned it all up. Really liked how they didn’t even once hesitate or act rude. They where very professional and polite. Thanks Jessica.
Overall, I did have a really nice stay. It was nice to get away. Loved how it was close to several businesses. Davenport Walmart is really nice and organized.
I do have a bit of OCD in me & that might be my problem. So if you’re not as picky as me, you will probably LOVE this home. It is very cute & comfy. But if you’re picky and have dust allergies, just know you might be not completely satisfied.
Hope I’m not too harsh but I’m very blunt.
Hi Byanka, thank you for all your comments.
It's nice to hear the positive things you said and also nice to hear the negative so that we can act on them and put everything right.
I'm glad your calls were dealt with politely when you called and that we took care of things. I have let the owner know that he needs to a deep clean so the issues you had can all be dealt with. We have also changed cleaners as you shouldn't have had to deal with dust and pet hairs even though it's a pet friendly home you don't want to arrive to evidence that it is.
It was a pleasure to work with you and I hope we can help you with any future stays.
Great location really nice place
I would rent this home again for my next vacation. The wifi needs an upgrade. The signal was consistently in and out. However, the property is well maintained.
Thank you for your feed back. We are calling spectrum to come out and have a look at the equipment so hopefully that will sort the Wifi problem out.
Look forward to helping you with any future stays in Florida.
house should have been more ready for us.
When I first arrived looked alright. Then;
1. Back pool door left open
2. Three TV's would not come on
3. No hot water in tubs.
4. Icemaker did not work.
5. Pool had bugs floating in it and deck had dead bugs and paper on it which I swept
6. no washwags for bath or extra toilet paper.
7. Beds looked like they were made by kids.
Contacted Vrbo she told me the pool people would not come with us there, which they did. This should have been fixed before we arrived.
I guest pool door was probably housekeeper.and did not expect to have to clean up after others.
was told we were responsible for washwags and toilet paper cause no one wants to use after another. WHAT the Housekeeper should be in charge of replacing toilet paper after each tenant and tenants are supposed to wash towels. DUH
someone did come and fix the tv's but two of them went out again.
As far as hot water in tubs and ice
I picked up as at store cause it never worked.
Hot water did not work in tubs.
One more thing the housekeeper should take garbage out cause it stayed in garage until I took ours out GROSS.
I would not recommend VRBO FOR renting a vacation home.
Hi Michelle, thank you for your feed back.
We came to check the things you reported and found that all the Tv's came on, the cable box's just needed turning on as well.
The faucets just needed turning the other way to the hot water side, it worked fine and a note was left in the house to explain how to turn them to hot.
There is a toilet roll guest soap and shower gel left in each bathroom to get guests started, but it is self catering so any extra needed is down to the guests.
Face cloths we do feel are a personal item for hygienic reasons.
The ice maker was found to be broken when checked and couldn't be repaired during your stay, sorry about that.
Not sure why VRBO told you the pool people wouldn't come while you were in as they always go when guests are in. Service is once a week unless there is a problem then they will always go back. The pump had broken that morning it wouldn't come on, so a new one had to be ordered on the 5th July after the holiday, and scheduled to be fitted the next day. They normally ask guests to call the management company if a guest has any issues, sorry they told you wrong.
Sorry you found issues with the home during your stay, any issues you had have been addressed thank you for pointing out the things to be fixed.
Great stay for 2 weeks!!
We love staying in the Davenport area as it is close to everything, shopping, parks etc... Glad that we found this home and great that it's pet friendly and we were able to bring our french bulldog with us. This home had everything we needed and it was our home away from home for 2 weeks. Great to wake up and have the pool right in the backyard and it was the perfect way to cool off in the Florida heat. There was a total of 5 people staying in the home and there is plenty of room that you don't feel like you're stepping over each other. The beds were comfy and kitchen well equipped for what we needed to prep our breakfast and dinners. We typically travel to Florida every year and would certainly consider renting this home again if available. We thoroughly enjoyed our stay. Thank you to Jane for getting our stay organized.
The Da Costa family
I'm glad you had such a lovely time and happy that you got to share it with your "fur baby" too.
I look forward to helping you again in the future.
Thank you for the lovely review.