Rowse Farm Cottages
Barry & Kirsty
Salle(s) de bain
Caractéristiques de sécurité
Type de destination
Salle à manger
Arrivée: 15 h 00
Départ: 10 h 00
Animaux de compagnie interdits
Taux d’occupation maximal :2
Un remboursement de 100 % est offert si la demande d’annulation est effectuée au moins 60 jours avant la date d’arrivée.
Il a fait fraiment froid dans le cottage au jour de notre arrivée. Et nous avons d' abord nettoyé to
Le cottage n'etait pas propre. C' etait plain d' arraignée. Il y avait beaocoup de poussière. Les chaises au salon ou nous avons manger tous les jours, etait trop haut. Nous avons cuisiner tout les jours et il avait mème pas du sel ou poivre huile et vinaigre. Pour le lavevaissel il y avait pas asser de tabs. Mème pas de poudre a laver, pas de papier de toilette. On savait pas, si on recoit du linge propre pour notre 2ème semaine de séjour.
We are shocked at your review. We have been managing our cottages for 12 years & always have 5 star reviews. If you had questions about the cottage why did you not discuss when you were here?
To answer your points clearly:
* Our cottages are professionally cleaned and checked on every changeover. They are never dirty or dusty.
* your comment about 'pestilence' is damaging and untrue. If you refer to an occasional spider or fly, well this is the country!
* The dining chairs are high but are designed as eating chairs in the kitchen - nobody else has ever mentioned they are too high.
* We provide as standard salt, pepper, sugar, coffee, tea, a homemade cream tea & milk.
* We provide 7 dishwasher tablets & special eco dishwashing soap.
* We provide 2 toilet rolls per bathroom.
* We give clean towels & bedding every week.
* In July we do not need heating. But in your cottage there was electric heating you could have turned on in each room if you wished. There was no need to be cold!
The above is our standard practice, and we are independently assessed by our agency as 4 star accommodation. so we are very puzzled as to your comments & poor rating. We think this is very unfair and damaging to our business.
If you had such issues when you were here why did you not say something? And why post your review 3 months later?
Reviews are really important and we ask all our guests for such. But yours is very unfair and also untrue, and we cannot understand why you should do this.
Wonderful winter week
We were made very welcome by Kristy and Barry arriving to freshly made scones and tea. Small issues with electrical appliances were dealt with quickly and professionally ensuring our holiday went smoothly. We accessed lots of local walks and enjoyed the beautiful scenery of Dartmoor and the Cornish coast. The Eden Project was only a 40 min drive away. The cottage was well equipped and we would recommend. Hope to come again.
Ideal Cottage to chill out
Nice small and silent cottage. The equipment (like refrigerator, washingmachine and so on) seems to be almost new. The friendly landlords live nearby but not to close. If you have any questions, they are pleased to suggest trips, some written suggestions also available. A nice old Pub is just 10 minutes walk away. We had beautiful days at the Kellwyk Cottage.
Thank you for your kind review - its important to us that our guests have a good holiday and so we are very pleased you enjoyed your time with us here in our beautiful, quiet part of Cornwall. We hope to see you again one day!
With Kind regards, Andrew
Für Ruhesuchende ein perfekter Platz
Wir waren 1 Woche im Cottage, was uns sehr gut gefallen hat. Ein genialer Platz, um zur Ruhe zu kommen und dennoch ist man mit einem Auto
in kurzer Zeit an den interessantesten Plätzen. Das Cottage war gut ausgestattet und sehr sauber. Andrew war sehr hilfsbereit und sehr nett.
Wir waren bestimmt kein letztes Mal dort.
Christiane und Karla
Thank you for your review. Its great you enjoyed your stay in Kellywyk & that you had fun exploring Cornwall from here. And your plan of flying to Newquay saves a lot of driving, although, being by the River Tamar, we have probably some of the closest Cornish holiday cottages to Dover, Heathrow, Bristol & Exeter.
We hope to see you again one day - you are always very welcome!
Beautiful Cottage (Kellywick)
The cottage was better than we had imagined. The location was perfect as it was easy to visit both Cornwall and Devon and the many attractions and excellent restaurants were close by. The cottage itself was so private and you felt relaxed. The facilities were excellent and everything was spotlessly clean. The cottage is well looked after with modern facilities. The manager was very friendly and welcoming and was available readily for any information or help without being invasive. I would definitely recommend this property to both family and friends and we hope to visit again soon.
Thank you for your review. We are delighted you enjoyed your holiday here at Rowse. We are lucky to live in such a beautiful, peaceful part of Cornwall and yet it is the perfect base from which to explore both Devon & Cornwall. As for our 3 cottages we do our best to make them a proper home from home, so again we are delighted you thought the same! We hope to see you again one day!