6/10 – Acceptable
Sean K.
28 sept. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location with safety issues
In town for a family wedding, this location was perfect, easily walkable and safe. The home is spacious with living areas beautifully decorated & the backyard was a real plus for a city location.
However, we cannot give it five stars. My wife noticed the smell of a gas leak on our first night. When I inquired, the owner disclosed that he knew about a gas stove leak but for some reason chose not to turn off the gas or inform us of the issue before our arrival. I then inspected the property & discovered that it also had no working smoke alarms or CO2 emission alarms. Because I was here for a wedding, & no option to move my entire family, I found the smoke alarms which were removed, replaced the batteries and reinstalled them, plus bought a CO2 alarm. The property does not meet the VRBO recommended standard for fire safety, nor likely SF legal requirements, which for a home of this stunning caliber and value is not acceptable.
Other areas less than five star worthy:
-Dog hair in the wool rugs which was all over our socks. Some of our party have allergies. This is supposed be a no pet property.
-The master bedroom mattress and pillows were uncomfortable, & seemed quite old. The master bath shower was also very difficult to manage.
-Two other bedrooms were personalized for the owner’s girls and it felt awkward for adults.
-finally, the amenities - towels, wash cloths, linens were all not five start quality and insufficient quantity.
Sean K.
Séjour de 5 nuits en septembre 2023