HomeAway Software to consolidate property management software suite and launch new AI-rich features

Investment behind single software solution to boost efficiency for property managers and maximize their revenue

AUSTIN, Texas – JULY 31, 2019 – Vrbo®, Expedia Group’s global vacation rental business, announced today that it is making updates to its suite of software solutions, known as HomeAway® Software, to deliver faster technological innovation and extended customer support hours for property managers (PMs). The changes will consolidate the YesBookit, V12.NET and Escapia® property management tools to one software system, a new, improved version of Escapia, to enable faster delivery times and provide the best features most important to PMs that help them operate their businesses more efficiently and maximize revenue.

“The vacation rental industry is continuously changing and property managers from around the world have told us they need modern software tools that will help them excel in this competitive environment,” said Lisa Chen, vice president of global business for property managers at Vrbo. “Vrbo is investing behind one property management software to accelerate development and deliver an industry-leading solution leveraging artificial intelligence (AI) and machine learning that lets PMs grow and scale their businesses.”

With these changes, V12.NET and YesBookit will continue to work as they do today, but Vrbo will no longer add new features to these technologies. V12.NET and YesBookit users who transition to Escapia will benefit from new features and functionality that will result in opportunities to increase revenue and grow their business, new automation and integration capabilities, and valuable insights into market trends.

Vrbo will work closely with customers making the transition to minimize disruption to their business. In addition to extending support hours, Vrbo will help PMs evaluate the best time to transition and offer one-on-one business consultations, dedicated transition project managers, customer-specific transition tools and in-depth demos for the Escapia product to make the transition seamless as possible. With these software changes, property managers can:

  • Optimize revenue through new insights and rate opportunity tools that leverage automation and machine learning paired with data from the property manager and the Expedia Group platform
  • More effectively manage their day-to-day operations and see how their business is performing year-over-year

“The changes to our software strategy will allow property managers to spend less time juggling tasks like updating rates, managing reservations, and everything in between, and more time keeping owners happy and delighting guests who stay in their properties," said Ryan Hutchings, general manager of HomeAway Software at Vrbo. “Escapia’s new AI-driven features will save property managers time and surface valuable insights that will help them set optimal rates.”

Vrbo will reveal the vision for Escapia and its new features at Rezfest™ 2019, Vrbo’s annual conference for property managers that will take place Sept. 24-27 in Las Vegas. Learn more about the changes to HomeAway Software here.


About Vrbo

In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. We were grounded in one purpose: To give people the space they need to drop the distractions of everyday life and simply be together. Since then, we've grown into a global community of homeowners and travelers, with unique properties in 190 countries around the world. Vrbo makes it easy and fun to book cabins, condos, beach houses, and every kind of space in between.

Vrbo is part of Expedia Group and offers homeowners and property managers exposure to over 750 million visits to Expedia Group sites each month. To learn more, visit www.vrbo.com. 

© 2019 Vrbo. All rights reserved. Vrbo, HomeAway and the Vrbo logo are trademarks of HomeAway.