Camere da letto
In Primo Piano
Requisiti di sicurezza
Per i pasti
Termini e Condizioni
Politica di Cancellazione
Rimborso del 100% per le cancellazioni effettuate 30 giorno prima della data di arrivo. Rimborso del 50% per le cancellazioni effettuate 14 giorno prima della data di arrivo.
Danni e Incidenti
Durante il soggiorno, se il viaggiatore o le persone che soggiornano insieme a lui dovessero danneggiare la proprietà, ne saranno loro stessi responsabili.
Regole della casa
Animali domestici non ammessi - Small dogs only. contact owner before reservation.Small dogs only. contact owner before reservation.
Feste/eventi non ammessi
Non fumatori - Outside smoking onlyOutside smoking only
Ospiti max: 12
Età minima dell’affittuario principale: 25
Should have been better
The cabin was very nice with plenty of space. Great location and scenery. But our experience was marred by several issues. Dec 27, the heater was not connected when we arrived in evening. Our phones did not have service so we were unable to contact owner. Luckily, we figured it out and connected heater around 1130pm. Dec 29 , heater worked until about 2am. We contacted a cousin who contacted owner and owner did send maintenance man within hour. Heat was in by 130pm. Owner stated he has had problems in past with heater. Dec 30, heater stopped again working around 2am again. Out of consideration, waited until morning to contact owner again and he sent out maintenance man around 1030am within the hour. Heat on by around noon. Owner stated heating vents were freezing up. If he knew issue, why not fix then. Cabin temp was 40 degrees for 2 nights. The fireplace was not functional. Note was left not to use fireplace. There were no extra blankets. We left on January 1 at 7am, way ahead of checkout time which is 11am. We left cabin as clean as we found it. Vacuumed, dishes washed and put away, bathrooms cleaned, floors mopped. We only did not wash towels because we left so early. We were unable to put trash in outside can because it was full of other people's trash. Owner asked us to leave trash in garage. In good faith, we asked for at least a 1 or 2 day credit for all the issues. Owner replied it was our fault we did not contact him sooner about heater since he has 24 hour maintenance man which he never informed us of. He stated the fireplace was not part of rental although it is clearly listed as anmenity in description. He said there were cleaning issues and incoming renters had to wait although check in is in the afternoon and we were gone by 7am. I have rented cabins in Pinetop for over 10 years. Have always received deposit back. Owner said we would receive deposit minus 35.00. I asked for explanation and was told to ask Vrbo. I believe my review is accurate. I believe if you rent you have an obligation to ensure all is functional or to advise renters if possible problems.
We had a great stay here at this property. It was real cozy and had a good cabin feeling. Everything was clean. Owner of property was really cool and helpful. I would recommend this vacation rental to anyone is looking to stay in pinetop for a few days.
A nice little getaway
We really enjoyed our stay at the Gates' home. It was the perfect size for our group and the home met all of our needs. It's a bit dated, but that gives it charm. We loved that we had k-cups at our disposal and the neighborhood was a quick drive to Rainbow Lake and great for daily walks. Our group of 11 was comfy with a lot of space for everyone. My only concern was communication with the owner. He asked us to be out on time- which was 11:00 AM on VRBO. We left at 10:20 AM but received a text saying he didn't appreciate our late check-out and not following check-out instructions. We did our best to follow the posted directions (took out the trash, closed windows, cleaned the dishes, cleaned the grill) and when I asked for clarification on what was missed I received no follow up. I am hoping he had us confused with other renters because we would hate to get a bad review when we worked hard to follow posted instructions and left the house in a good condition. It was frustrating to leave on this note - but we really did enjoy the home.