Charming Kingston Escape – Ideal for Families with children, Nurses & Travelers!

Carolyn and her Family were an absolute pleasure to host! Communication was easy, and they treated the property with great care and respect. The place was left clean and tidy. I’d gladly welcome them back anytime! Thank you for the bouquet from the wedding. They are beautiful.

We’re unsure what led to the 2-star rating, as no concerns or issues were communicated to us during the stay. The guest contacted us prior to arrival requesting the door code in advance because they anticipated losing cell service in the area. We provided the information ahead of time to ensure a smooth check-in for their group. The guests were able to check in and check out without reporting any problems, and no concerns were brought to our attention during or after the stay. We also noted that a dog was brought to the property that was not included on the reservation. We always encourage guests to reach out during their stay if something isn’t right so we have an opportunity to address it. We would have been happy to resolve any issue had one been brought to our attention.

Thank you for your feedback. We take great pride in providing a clean, well-maintained home and outstanding guest service, as reflected in our consistent 5-star reviews before and after this reservation. While we regret that this stay did not meet expectations, we do want to note that the review was posted by someone who did not personally(Jennifer) stay at the property. During the visit, there were a few issues that differed from our house rules, including an extra unregistered guest(6 guest, 7 men stayed), property damage (broken bench and jammed master bathroom window), and use of an item not intended for sleeping arrangements. We chose not to raise these concerns during the stay to avoid disrupting the guests’ trip. We remain committed to ensuring that every guest enjoys the best possible experience, and we welcome the opportunity to continue delivering the level of quality that so many of our visitors have enjoyed.