Vrbo Travel Insurance - Vacation Rental Insurance

Vrbo Travel Insurance

Safeguarding your memories, one stay at a time.

Be prepared for the unexpected and enjoy peace of mind during your stay with vacation rental insurance. Get greater control with benefits that are geared to cover you against the unexpected. One protection that covers all the guests!

Book your stay with Vrbo
Add protection on checkout while booking your stay

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Travel insurance seems complex, we simplify it for you

We do the heavy-lifting so you can focus on having a great time with your loved ones.

Handpicked protection plans to fulfill all your coverage needs

We strive to empower you with the ease of decision making, curating plans with benefits that cater to all your travel needs. We’ve made our best efforts to offer plans that may help protect your trip.

Rigorous screening to offer plans from reliable providers

We have a comprehensive screening process for our insurance and assistance services plan providers. We ensure they have a good track record, an easy claim process, authentic reviews, and world class assistance services.

Vrbo 24/7 support to help you resolve all queries

We take all your issues seriously and ensure that you get the right guidance for all your problems. We offer support for all issues relating to your booking. Vrbo has your back!

Benefits to let you enjoy a more memorable stay

Enjoy a wide range to protect your peace of mind during your stay.

Trip protection benefits

Security during trip cancellations for your stay

Some cancellations can't be avoided, but the linked costs can! You may get reimbursed if you, your travel companion, or a close family member falls sick or gets injured before your trip resulting in cancellations.

Flexibility in case of trip delays and interruptions

Flexibility matters! Get coverage in case you need to cut your trip short or you face unexpected delays due to illness or injury of you, your travel companion or a close family member.

Coverage for natural disasters and extreme weather

Protect yourself against the unpredictable natural events. Get coverage in case your destination or vacation rental is affected by a natural disaster and extreme weather conditions leading to a change of plans.

Support during change of plans due to job loss

Job loss or job termination of you or your traveling companion could be stressful. We have plans that may cover you in such situations and are with you in situations beyond your control.

One plan protects all staying at the vacation rental

Get value for your money by purchasing coverage for all guests staying at the vacation rental. Traveling with family or in a group? We offer the needed protection from the unexpected for all.

24/7 assistance through your trip for insurance related support

Got questions about your protection plan? Your insurance providers will solve your concerns regarding your coverage, claim process, among others. The cost of this plan includes insurance and assistance service fees.

Damage protection benefits

Protection against accidental damage to the property

Accidents happen to one and all! If something gets damaged in the innocent play of your kids, or you spill something on the couch leading to a bad stain, your property damage protection can have your back!

Coverage for accidental property damage by pets

If you are a pet parent and concerned about the accidental damage they can cause to the property, worry not! Your accidental damage protection may provide coverage for pet damage for vacation rentals that allow pets.

Secure your stay, secure your peace of mind

1. Book your stay

Pick a vacation rental that offers the experience you envisioned with your loved ones.

2. Secure your trip

While confirming your stay, add a vacation insurance plan at checkout.

3. Enjoy peace of mind

Once booking is confirmed, you’re all set to enjoy your planned vacation.

Trusted by over 2.5 million travelers every year

Learn about real-life moments where our insurance plans saved the day.

"I submitted my claim and within 7 days had a response and an agent assigned to our claim. Within 14 days we received our check. So very thankful. We've bought trip insurance each time we have scheduled a vacation. Never have we ever had to use it until this time. We will continue to do so. This company was exceptional."

Jettie J, Miami, FL
A verified Vrbo traveler

"The claim process was easy to follow, and ultimately the payout provided after the claim was fair due to our trip interruption. We had to leave early because of a hurricane and we were able to recover the two nights that we lost at our vacation rental. Fairness is important, and I'm happy that's what I received."

Amanda J, Georgetown, OH
A verified Vrbo traveler

"I got the extra insurance just in case I had to reschedule my trip to see my sick grandmother. Long story short, my husband and I are living only on his income, so money is very tight. I was scared about this process and that I wouldn't get my money back. However, this company did an amazing job and is very fast as well. Thank you so much!"

Jessica O, Pleasanton, TX
A verified Vrbo traveler

"They followed up with a phone call when I missed filling in the paperwork completely. I appreciated keeping me informed about what was happening with our claim. When we had our paperwork completed, they notified me the next day that our full payment was ready. Thank you! I will always use this company for all our future trips."

Jason K, Mayer, MN
A verified Vrbo traveler

Still looking for answers? We're there to help

What does travel protection cover?

If you are prevented from taking your trip because of a covered reason, such as a sickness or injury of yourself or a family member, Travel Protection can reimburse up to 100% of your prepaid, nonrefundable trip costs that you would otherwise lose when cancelling.

What are some of the covered reasons for Trip Cancellation and Trip Interruption?

Plans provide coverage for a variety of different reasons for Trip Cancellation and Trip Interruption, including:

Sickness, Injury, or death of you, a Family Member or Traveling Companion
Flight cancellations due to adverse weather or mechanical breakdown
Mandatory evacuation at your destination due to a natural disaster

Restrictions apply. See Plan documentsOpens in a new window for a full list of covered events and restrictions.

Can I purchase travel protection after booking my trip?

Trip Protection and Damage Protection plans are offered while booking your vacation rental. However, Damage Protection Plan can be purchased until the day prior to departure.

Are pre-existing medical conditions covered?

A pre-existing medical condition means a sickness or injury during the 180-day* period immediately prior to purchasing the insurance for which you or your traveling companion:

1. Received, or received a recommendation for, a diagnostic test, examination or medical treatment, or

2. Took or received a prescription for drugs or medicine.

Item 2 of this definition does not apply to a condition that is treated or controlled solely through the taking of prescription drugs or medicine, and remains treated or controlled without any adjustment or change in the required prescription throughout the look-back period before coverage is effective under the insurance plan.

*Depending on your state of residence, your look back period for pre-existing conditions may vary.

See the Plan details and disclosures Opens in a new window

How do I file a claim?

To start your claim, visit the eClaims portalOpens in a new window. If you have questions, FAQs can be found at the eClaims portal or you may contact the Claims Department.

Phone: 800-541-3522
Email: claims@generalitravelinsurance.com
Fax: 877-300-8670
Mail:
Generali Global Assistance-CSA Travel Protection
P.O. Box 939057
San Diego, CA 92193

Once your claim is received you’ll be assigned a dedicated claims team member who will process your claim from start to finish and will reach out to you if they have any questions or additional information is needed.

Learn how to file a damage protection claimOpens in a new window

We’re here for you with every booking

Book with Confidence

From the moment you book on Vrbo, we’re here to help your stay go right with rebooking assistance, damage deposit protection, and more.

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