COVID-19 Property Marketing Policy Update

AUSTIN, Texas – April 10, 2020 — In light of communities discouraging or banning short-term-rental stays, Vrbo® has instituted new COVID-19 policies for vacation home owners and property managers.

Homeowners and property managers may not market their properties in a way that would lead travelers to believe that COVID-19 poses no threat or other language that may result in a traveler viewing it as any kind of health and safety guarantee. 

Vrbo’s policy is that homeowners and property managers must comply with all laws and emergency orders related to COVID-19. Anyone found to be not following the restrictions will be warned, suspended or permanently removed from the site.

In cases where homeowners and property managers are being asked or required by local governments to stop accepting bookings, Vrbo provides instruction on how to block calendars because homeowners and property managers are in the best position to know if and how the restrictions apply to each listing. 

Vrbo adds information to this centralized page and alerts homeowners and property managers in affected areas as quickly as possible.


About Vrbo

In 1995, Vrbo introduced a new way for people to travel together, pairing homeowners with families and friends looking for places to stay. We were grounded in one purpose: To give people the space they need to drop the distractions of everyday life and simply be together. Since then, we've grown into a global community of homeowners and travelers, with unique properties around the world. Vrbo makes it easy and fun to book cabins, condos, beach houses and every kind of space in between.

Vrbo is part of Expedia Group and offers homeowners and property managers exposure to over 750 million visits to Expedia Group sites each month. To learn more, visit www.vrbo.com.

© 2020 Vrbo, an Expedia company. All rights reserved. Vrbo, HomeAway, the Vrbo logo, and the HomeAway logo are trademarks of HomeAway.