Hytte / Chateau - 9 soverom, 11 bad. alternativ til 6 soverom for liten gruppe også
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Maks antall gjester: 18
Minstealder på hovedleietaker: 25
Innsjekking og utsjekking uten personlig kontakt
Rengjort med desinfiserende middel
Minst 3 dagers opphold mellom gjester
Overpriced and disappointing
I am usually easy to please, but I felt the house was not as advertised. Felt more like a mid range hotel than a luxury home. Was adequate for our needs as a larger group but it was definitely overpriced for what we got. Hot tub was slimy and falling apart. Owner was responsive to communication but would not replace propane and asked us to take our trash with us. Also it is a 20 min walk to ski resort.
99.9% of our groups have exceptional experiences, refer to those compatible upscale groups versus discount travellers, as we often understate the level of luxury, exclusivity, and privacy provided. For the vast majority of our very happy and compatible groups at the Chalet, they find exceptional value in what the property provides, its near lakeside/golf course and ski lifts' location, being a short 2 min drive, and 10 min walk to the main Village. We've just recently placed our planned springtime in-ground installed state of the art jetted jacuzzi's, adding an 2nd additional "largest jetted tub in the market" and fire pit area, $50k+ consistent with our provision of luxury, privacy, and exclusivity. Given the vast majority of groups BBQ in the spring/summer/fall, not the winter, the unit had been winterized during this time. We have recently installed gas lines this spring for gas BBQ usage year round, regardless. Municipal garbage collection, as all groups are made aware prior to arrival, for Whistler and many resort locations, is a central refuse/recycling centre for non household garbage etc, with our sanitation/cleaners handling household garbage.
We continually welcome international and local family/friend and corporate groups that more than often own themselves, having the capacity and ability to appreciate and value their Whistler experience at the Chalet.
Did not meet our expectations - not a luxury experience
There are few things about this house I feel obligated to share with others so they are aware before booking this property. First, the amenities are very basic unlike what the descriptions say. I would not classify this house as luxury. The furniture is old, several pieces are broken, floors significantly scratched etc. The kitchen is equipped with most essentials, but everything is very old. For example, the teflon on the pans is coming off and are really not even safe to cook with. If this were a luxury house, the kitchen would be much more organized with newer things. We had a personal chef come in to make dinner and she really didn't have much of what a large house should have to cook for a big group. We had to buy basic essentials such as napkins and paper towels and you must drive your trash to the town collections before departing. The door handle in the master bedroom doesn't work, nor does the fireplace.
The second thing to be aware of is the security deposit. The rental agreement will say that it will be returned within 30 days, but I got mine almost 45 days later. The owner claims he needs to get a housekeeping report in order to process. Something to be aware of before you book. I have never had to chase down a security deposit like this. If you look at some of the other reviews, this seems to be a trend. I wished I had read more of the reviews in detail before I booked.
The pluses about the property:
-Each room has it's own bathroom, so this is ideal for a large group (ours was a bunch of couples)
-The location to the mountain is great, very convenient.
-There's a large dining area off the living room with a long table. Again, it's very basic (would not consider any of the furniture luxury), but serves it's purpose and nice for a big meal.
Overall, for the price that is charged for this property, it did not meet our expectations. We had a nice time, but felt like the description did not match the property.
Facts vs fiction: Guests who are extremely pleased and excited upon arrival, expressing how impressive the Chalet is etc, its amazing location, and amenities during their entire stay, only to have sour grapes much later, is usually indicative of other issues in peoples' lives being projected, which undermines everyone's efforts that go into ensuring a top calibre stay.
Our custom made modern Boffo italian kitchen has top grade stainless commercial grade appliances, and many of our chef service partners actually love cooking and serving from it. We, in fact, just placed all new utensils, and high capacity Keurig coffee maker just two weeks ago. This is done often.
We have many guests/groups that are always extremely pleased with their experience at the Chalet, and in world class Whistler.
We have rustic leather seating in areas, loved by all, perhaps you view that subjectively as being of age. These are beautiful leather couches and chairs that the majority find extremely comfortable, rustic, cozy, and lovely to have in front of the main lounge fireplace.
We are always fully appointed and well stocked for regular usage. For those that deplete supply provided, it is reasonable to assume your usage requires you to buy more supply, common sense. If the instructions to turn on one of the fireplaces was read, or simply asked of us, we would surely have advised you to competently switch to the on position, or instruct on how to turn a handle.
Regarding security deposit, facts are that we advised you that once pay per view, cable, and other monthly 30 day billings, as well as a standard housekeeping report are received, we then issue your security deposit at the 30 day mark. We have check date and post mark, why exaggerate to try and be negative. We remit everyone's damage deposit, unless there is damage or paper view usage etc that we account for, as anyone else.
Mature travellers, who actually own property, can identify with other owners, especially where inconsistent and perceptively unstable guests are concerned.
Stunning property for a company retreat
Mr. Hari and his team have a lovely property perfect for a corporate retreat. Within walking distance to the heart of Whistler and just blocks away from the beach at Alta lake. The house which is like a mini hotel was well stocked, clean and perfectly set up for break out sessions and other activities. We couldn't ask for a better property to suit our needs.
Thanks so much for having us!
Great corporate retreat group, look forward to having your team and other subsidiary teams into the future across all seasons ! Great to deal with !
We attended for a corporate retreat. Layout of lodge was great and large table for group events was nice. Hot tub was not hot for night one, and they request you take all garbage out with you. However, there are no garbage bags! Communication during stay was quick, however no actual resolve. Overall a lovely place to stay but lacked some of the amenities that should be provided at the price point.
Nice dealing with Tiffany for the corporate retreat. Communication was prompt, Tiffany was an excellent liaison. A very nice guest group to host. Our amenities are plentiful inside the Chalet, ie. Fully luxury appointed, Steam shower, jet tubs, outdoor canopied Jacuzzi, flat screens in each suite, and in central lounge, as well as all the Lakeside paddle boards, canoes, water sport rentals within 100 yards of the Chalet. Golf courses within a 5 min walk, we are on biking and walking trails etc. Our amenities are actually second to none. Whistler recycling and refuse collection is done centrally at Function Junction post stay. Glad your stay was lovely and a wonderful Whistler experience was had by all at the Chalet, Lakeside, and at all points ! Enjoy the rest of summer !
Vi er World Class Whistler - Host av Vinter-OL 2010 - den eneste 4 sesong, spesialbygde høyt kaliber, fullt utstyrt, med høy kapasitet Chalet / Chateau dette nær (100 meter) til den mest berømte Alta Lake, Lakeside Park / strandområde for vår / sommer utendørs innsjøen aktiviteter, i nærheten sykling / turstier, samt å være de mest sentrale (2 minutter) til alle de store skiheiser - Whistler / Blackcomb / Taylor - og en kort spasertur, sykkeltur, eller jogge til hoved Village of Whistler. Whistler Alpine Chalet gir best 4 sesong Whistler opplevelse!