1 soverom / 1 bad utstyrt med fullt utstyrt kjøkken og romslig balkong
Tjenester på stedet
Kjæledyr ikke tillatt
Fester/arrangementer ikke tillatt
Røyking ikke tillatt
Maks antall gjester: 5
Minstealder på hovedleietaker: 21
Ingen tilbakebetaling hvis bookingen avbestilles.
Skade og uforutsette utgifter
Du er ansvarlig for eventuell skade på ferieboligen som du eller reisefølget ditt forårsaker under oppholdet.
Love HHI, not the rental...
We love HH and all it has to offer and plan on returning next year however not to this property.
The property manager was efficient and prompt with replying to us when we didn’t know what codes to use to get in and to access wifi password, that could have been streamlined to avoid confusion.
We were disappointed that the unit was not recently cleaned or freshened up, especially with COVID-19. There was a thick layer of dust on ceiling fans, AC unit and behind the toilet and dark rings in the toilet bowl. There were also 3 large dead bugs on floor and a sulphur odour to the water every time we used it for 2 days. We contacted the property manager and he said he’d reimburse us the “cleaning fee”, so we anticipate receiving that once we get home.
There is a leak around the bathroom faucet and the plug is broken in the sink, the fan in the bathroom can’t be working properly as the bathroom always has moisture.
Luckily the weather was lovely so we were able to spend most of our time outside and not much time inside the property.
This is the first time I have felt the need to respond to a review, but this review is very misleading. Every check-in is provided very clear instructions on how to access the property, this review fails to address that they did not have their proper paper work with them that both provides clear instructions on how to access the property as well as how to access the internet. I was very prompt, attentive and professional. I dealt with the Husband who was rude, used crude language all while we were prompt to address their confusion and their complaint of the unit not being refreshed for the beginning of the season. With everything going on in the world right now, the cleaning company was dealing with massive cancellations and was inundated with customer calls/concerns that they missed the refresh scheduled for the unit. This unit was cleaned after the last renter, but needed to be re-dusted, sweep and to have the water ran because no-one has stayed here during the winter. The cleaning company apologized for their oversight in missing the refresh before the guest checked in and has refunded them the cleaning fee as a gesture. The guests also don't mention that it was re-cleaned for them the very next day after they contacted us. The guests showed no kindness, compassion or understanding considering how quickly their complaint was dealt with even though they knew what we all are dealing with whats going on with this terrible virus. None of our units on the island have these issues, this was just simply a mistake by the cleaning company that they swiftly corrected in the midst of the one of the biggest catastrophes our country has experienced.
Small, but nice
The only real issues we had involved the cleanliness of the unit. The ceiling fans badly needed dusting - we were afraid to turn them on, for fear of falling debris. The weird floor-level fan between the bedroom and the hallway was filthy, as well - and the air conditioning fan was similarly gross. There was a lot of dirt behind the front door; it looked like it had been swept there and left.
The decor was lovely, and Jim was very responsive when I wrote him with a question. I would've liked more hooks in the bathroom, and the kitchen cabinets could've used replacing or refaced.
In spite of the negatives, we really did have a nice stay, and it was the perfect size for 2 adults and 2 young kids. Plus, it's really close to the beach, which we loved!
Decent place had everything we needed.
I had no problem with the room other than it needed a better cleaning. The base boards in the kitchen had something running down them behind the trash can. The shower curtain was moldy at the bottom and the knobs in the shower easily came off when turning the water on and off. Overall it was fine, it was right on the beach and had a view of the ocean. Just needed a little more thorough cleaning.
Denne vakre villaen ved stranden ligger midt i den eksklusive S. Forest Beach Dr eiendommer! Innen gangavstand til restauranter, barer, kafeer, kino, minigolf, isbarer, dagligvarebutikker etc. Dette er virkelig et feriested som lever på sitt beste! Kom og nyt strandlivet!