Udogodnienia dotyczące bezpieczeństwa
Dzieci są akceptowane
Zwierzęta nie są akceptowane
Maksymalna liczba osób: 8
Minimalny wiek wynajmującego: 21
Zasady anulowania rezerwacji
Przysługuje zwrot 100% kosztów w przypadku anulowania rezerwacji na co najmniej 30 dnia przed datą przyjazdu. Przysługuje zwrot 50% kosztów w przypadku anulowania rezerwacji na co najmniej 14 dnia przed datą przyjazdu.
Szkody i koszty dodatkowe
Ponosisz odpowiedzialność za wszystkie zniszczenia w obiekcie spowodowane w trakcie pobytu przez Ciebie lub osoby, w imieniu których dokonujesz rezerwacji.
We did not feel safe
As we drove up to the house we saw the boarded up neighboring houses, garbage strewn all over nearby lawns, and an active burn barrel beer party in the front yard of a neighbor. (at 11 am)By the time we pulled up in front of the house we were afraid. There was plywood with spray painted writing over the windows and doors on multiple houses on the street. The photos of the rental property and neighborhood do not accurately depict the area at all. We drove by the property about 3 hours before check-in and contacted the property manager Immediately as we realized how bad the situation was and needed to request a refund and cancellation so that we could book a different property. The property manager would not grant our request. We also called VRBO to describe the situation but they said that they were not responsible for the quality of the neighborhood and that they could not do anything about the fact that the photos were not accurate depictions if the house and neighborhood. They said it would have been different if the inside was not depicted accurately. We were legitimately afraid to get out of our car. We travel 5-6 times a year and have never had an issue like this before. We always receive excellent ratings as guests and have enjoyed many different urban accommodations over the years. This is the first time we have written a bad review. So disappointed.
This guest never even entered the property. There is a lot of restoration going on In this historic district but there is a boarded motel /multi family at the far end of the street that can’t be seen from our house that bothered her. The pics are taken by a professional photographer standing in the street in front of our house looking down the street and from our porch. I don’t know how we supposedly changed the street as this guest is suggesting. It is a mixed race location. Everyone is perfectly fine and we’ve never had any issue with other people in the area. The manager of the historic society lives across the street and the neighbor is a neighborhood watch. When I explained this and that we’ve had over 100 stays on other sites With reviews, this guest accused me of keeping her review and others from posting and suggested that “it was fishy” that I only had a few on this site. My listing is new to this site. This is why reviews are limited. I also expressed that the cancellation is moderate and you must cancel within a time frame to receive a refund and this guest said “it doesn’t state that you won’t receive a refund after “ . At this point I realized discussing it was a lost cause. I have never not once seen anyone burning trash in their yards here, on trash days there can be trash blown sometimes. I typically have anything picked up if we catch it.
Overall a good house but many flaws
We came up north to evacuate from Hurricane Dorian. We told the owner we were quite sure we would need to extend but needed to watch the storm’s path first. The morning after we arrived I told the owner we would like to extend. After several hours I was finally told she booked it with someone else the day before even though she knew I would most likely be extending. This was very frustrating however I didn’t let it effect the rating as that would not be relevant to most other guests. Just good to be aware owner is not an effective communicator.
Pros of the home:
Older home, possibly historic, with a lot of charm and character.
Nicely furnished and beds were all quite comfy.
Great air conditioning system
Fenced backyard with grill
Plenty of space
Fast Internet for streaming multiple devices
Close to many places including 10 minutes from the base there.
Neighbors are very close but nice blinds were on all windows for privacy.
Cons: notified local manager (different person than owner) that guest bathroom was scalding hot- like burn your skin hot and couldn’t be adjusted. I didn’t even get a response to that.
Many, many maintenance issues. Here were just a few highlights: bathroom didn’t even close (frame busted) so used a chair to close door. All shower faucets are so loose I thought for sure I’d pull them off the wall. All outlet covers were also very loose and just unplugging something I did pull one of the wall as none of them are actually screwed in, just nesting in the wall. Washing machine completely inoperable which I contacted manager about and they helped me “jimmy it” so that it would start. Unfortunately it just filled with water than quite so I had to hang ring my dirty wet clothes the night before we were kicked out and stayed up that night for hours drying them. Towels are super cheap and tiny. They didn’t even wrap all the way around my skinny 7 year old- looked more like big hand towels. Pillows very flat and cheap. Overall, remodel work like wall painting, bead boards, and tile grout were just done very, very sloppy. Cleaning wasn’t the best but not the worst. The main things were cleaned but there were tons of dust webs throughout the house and dishwasher and many dishes even in cabinet were dirty and had stuck on food. This is in a historic district so some houses have been restored and others are dumps but overall we did not feel safe. Not the worst neighborhood, though.