4/10 - Insatisfatório
Rene N.
3 de dez. de 2025
Pontos positivos: Check-in, comunicação e localização
We stayed 4 nights, The internet was not working upon our arrival and it wasnt fixed until noon the next day. The lanai had a foul smell and was extremely dirty. This room wasnt able to be utilized the entire time. The door leading to the outside patio was hard to open and close. An accident waiting to happen. The outside patio furniture was dirty with pollen and dried droppings. The charcoal barbecue was also dirty. It was also positioned up against the house which would suggest that the owner didnt want it used. Even though the bin next to it was stocked with fresh bags of briquettes. The propane barbecue was covered. Never before in all my rentals was i expected to remove a cover in order to use a barbecue. Not being able to use any of them was a huge let down for my family and I. On the third afternoon of our stay the A/C started to turn on and off constantly. That evening we had no choice but to wait for the repairman even though the owner lives less than 3 miles from the rental. The repairman showed at 7 and stated the drain line was clogged due to lack of maintenance. The following morning the owner made an appearance without warning and during the evening the issue with the A/C arose again. We reached out to the owner again to no avail. I am sure this review is embarrassing to the owner. We do have videos and photos upon request. The reason 2 stars was given is because the owner was prompt in ensuring our internet connection was restored. I am employed remotely.
Rene N.
Hospedou-se por 4 diárias em nov.. de 2025
