Tipo de Localização
Sala de jantar
Serviços no local
Política de cancelamento
- 100% de reembolso se você cancelar pelo menos 14 dias antes do check-in.
- 50% de reembolso (menos a taxa de serviço) se você cancelar pelo menos 7 dias antes do check-in.
- Reserva não reembolsável se você cancelar menos de 7 dias antes do check-in.
Danos e despesas adicionais
Você será responsável por qualquer dano causado por você ou seus acompanhantes durante a estadia.
Regras da Casa
Permite crianças - Nous mettons un lit bébé à votre dispositionNous mettons un lit bébé à votre disposition
Ocupação máxima: 4
Not a good experience
First, we have stayed in rentals in quite a few countries and I do not think I have ever left a negative review. I think that our expectations for a rental are reasonable. This rental is in a very nice location. The furnishing was somewhat sparse - there is small, very saggy couch and wooden table/chair set, in the living room. Serviceable. We had several issues with our stay that contribute to it being sub standard. 1) I had to text/email Helene 3 times in order to get the actual address of the property and when we arrived, she did not know we were coming that day. OK, not a big deal. 2) It was getting into the later part of October and the apartment was cold. I texted Helene to ask about heat, she said her husband would come over that night (our 2nd night of 3) to turn on the heat for us, but he did not show up at that time. I contacted her again.... She responded that he would come the following morning but it was too early for us, and since we had only one more day, I told her to forget it. 3) And this is the big issue.....my husband got bitten by bugs in the bed or possibly on the couch. He got bites all over his shoulders, forehead, arms, places where he had contact with the pillow. I texted Helene about this. I thought an appropriate response would have been an apology, perhaps an offer to come with clean linen or pillows but her response was to COMPLETELY IGNORE the communication. She responded "Ok, have a nice day and don't forget to leave the keys in the mailbox." She seemed to be under the impression we were leaving that day, though our reservation extended for another night. For a guest to stay in the apartment and get bites and then to have the host disregard the feedback is completely unacceptable. If not for this, I would not have left a negative review, based only on no heat and difficult communication. However....bug bites and no response from the host? Really? I cannot recommend the apartment.
Désolée c’était le premier jour de frais de l’automne, nous n’avons pas anticipé;;
Bien sûr , j’espère que votre mari s’ est remis de ses blessures mais je n’ai rien constaté et les voyageurs depuis, n’ont rien signalé.
Étant architecte, j’a fait rénover l’appartement il y a un an et demi, avec de gros travaux pour mettre ce lieu à notre image et notre style de vie avec du mobilier design vintage . Je voulais aussi vous signaler avoir répondu à tous les messages reçusses .
Appartement idéalement placé pour tout faire à pied.
Nous avons passé un excellent séjour. Le logement est suffisamment près du centre ville mais dans une rue calme pour profiter de nuits réparatrices car la ville est très bruyante.
Belle déco étudiée avec goût.
Logement équipé du nécessaire pour un court séjour.
Literie très ferme.
Salle de bain très lumineuse.
Bonne continuation à Hélène.
Parfaitement situé car la rue de la concorde est très typique et proche des grandes artères tout en étant relativement calme. Avec ses cafés , ses commerces et ses brocantes cette rue est un "must" de Toulouse ...
- Idiomas :