3 Quartos, 2 banheiros, 8 pessoas
Sala de jantar
Piscina / Spa
Política de cancelamento
- 100% de reembolso se você cancelar pelo menos 30 dias antes do check-in.
- 50% de reembolso (menos a taxa de serviço) se você cancelar pelo menos 14 dias antes do check-in.
- Reserva não reembolsável se você cancelar menos de 14 dias antes do check-in.
Danos e despesas adicionais
Você será responsável por qualquer dano causado por você ou seus acompanhantes durante a estadia.
Regras da Casa
Não permite animais de estimação
Não permite festas/eventos
Ocupação máxima: 8
- - Maximum capacity is 8 guests (irrespective of age). - It’s prohibited to connect a car to one of the house’s AC outlets
Okay place, but there were issues to the location not resolved
Overall the condo was as described and the gated community was pretty though we didn't use it much. Over the last few years my husband and I have used many VRBO stays in the USA and Canada. This is the 1st time an owner has not responded well to issues that arose during our stay. I understand that things like light bulbs and small appliances can malfunction during a vacation stay but in the past owners have resolved the issues within a day. I informed Daniele at 10 am, that the alarm clock in the master bedroom that didn't work and that the bathroom's overhead mirror only had 3 lights not 4 working and that the battery wall clock in the kitchen and the microwave clock wasn't working. The owner told me that she would try to get a hold of the cleaners and have them come out. Later she told me that the cleaners were not available but if I wanted to buy the bulbs and batteries she would reimburse me. I told her that it was fine and that we would survive without them. However when we returned that evening the overhead light in the master bedroom wouldn't turn on. I also told her about the 2 light switches from downstairs and that they did not connect to the upstairs hall lights so if you forgot to turn them off from upstairs you had to run back up to turn them off. I emailed Daniele but received no reply until the next evening. All she did at this point was to apologize and say that this had never had been an issue before. The bedroom is very dark at night without the overhead light. It made packing for our flight harder as we only had the bedside lights in the bedroom. The cleaning crew should have checked out the condo before we arrived to make sure that things worked or anticipated that things can happen and have been prepared. How hard would it have been to have 1 or 2 light bulbs or a couple of batteries in the closet? Why are we paying for a cleaning fee if these things are not checked out or taken care of when the situation arises. We followed the rules, clean out the kitchen, washed the dishes and took out the garbage. The least that the cleaning crew should have done was supply the bare necessities and make sure that the clocks and lights worked. Our son only stayed 2 nights and not the entire week like we did so after he left, I checked and sure enough found out that 1 of the 4 bathroom light upstairs also didn't work.The day before we left the overhead light in the main bathroom didn't turn on but it seemed useless to complain.
It was just unfortunate. I couldn't predict that it would happen during your stay, since they are indeed checked by the cleaners. I got in touch with the cleaner, but it was a Sunday and she was away from Kissimmee. I sent a repair guy on Monday evening but you were leaving on Tuesday and declined his assistance. I'm really sorry for what happened and I will definitely pay more attention to these items in the future.
We had great vacations in this lovely and cosy house! And the location is just perfect!!! Near everything! I totally recommend it :)
Thank you so much! Looking forward to having you and family soon.
We felt at home..the house was well maintained..very closed to all theme parks.. fast response from the owner..I recommend this place..the pool is very close to the house.The house have everything you need..I would stay again..
Thank you so much! Looking forward to having you and family again soon.
Great location to amenities and Disney!
The house is perfectly located across the street from the pool and clubhouse, PERFECT LOCATION. Garbage disposal is a short walk down the block, everything is perfectly located close to this property! House is a bit dated and needs maintenance but has EVERYTHING you would need for a stay in Disney!
Thank you for the review, look forward to having you again as our guest!
- Idiomas :
- Inglês, Português