Evolve Vacation Rental
- Idiomas :
- Inglês, Francês, Alemão, Espanhol
Elementos de segurança
Regras da Casa
Não permite animais de estimação
Idade mínima do locatário:25
Política de cancelamento
Nenhum reembolso é oferecido em caso de cancelamento
Unfortunately, the worst rental of this kind that I've experienced.
Communication was near impossible with this group. We were sent an e-mail and a phone number to reach out as needed. However, when we found that the TV set up wasn't working shortly after arrival, we couldn't reach anyone. (This may sound like a minor point, but one of the reasons we'd selected this property was because of the TV set-up as described in the listing.) So, we tried the number in the e-mail we received. It didn't work. Then we realized that a number was off in the e-mail. Tried the 'right' number (as listed on paper at the apartment). That one went to an office that was closed. Second one went straight to (an unprofessional sounding) voicemail without ringing. Third went to the owner's voicemail. Fourth went to... silence... And when I said "Hello?" the person responded, "Who's this" in a harsh tone. I explained, and then that person told me how they actually didn't work for that company anymore, but would try to get someone else to call us back. She also said she didn't think the TV worked in that unit. (GREAT!) About an hour later, the owner called me back, and let me know that he didn't know anything about the TV set-up, and the person who did was sick and had been in the hospital recently. He reiterated in a subsequent text how she "needs to take care of herself." Cool, I'm not looking to harass a sick person.. But it's their job to come up with a back-up person, not my job to not need anything . I sent *two* e-mails to the e-mail address we'd been given and got NO RESPONSE. Ever.
Also, the pictures on this listing are distorted. They are using some sort of lens that stretches everything. The pictures make it look both way bigger and nicer than it is.
The dirty stove. (I have pictures.)
The dirty plates. (I have pictures.)
The (really) dirty cookware.
The super torn shower curtain. (I have pictures.)
The fact that we never did get the TV to offer all the services it said it would in the listing.
The lack of control of the temperature. (It was super cold when we first arrived... Eventually we realized all the windows had been left open at the top. Then when we closed them, it got super hot.)
* The sheets. Ohmygod. The sheets. They were UNSLEEPABLE. They were covered in a thousand little lint balls. It was like trying to sleep on a sheet covered in sand. We had to sleep on the top sheet just to be able to .... sleep... at all.
This place is cheap and central, but never again.