Casas de banho
Política de cancelamento
- Reembolso de 100% se cancelar pelo menos 60 dias antes do check-in.
- Reembolso de 50% (menos a taxa de serviço) se cancelar pelo menos 30 dias antes do check-in.
- Seem reembolso se cancelar menos de 30 dias antes do check-in.
Danos e despesas adicionais
Será responsável por quaisquer danos à propriedade causados por si ou por outras pessoas que façam parte do seu grupo durante a estadia.
Regras da Casa
Não permite crianças
Não permite animais de estimação
Festas/eventos não são permitidos
Ocupação máxima: 2
Idade mínima do arrendatário: 18
J'ai été très déçu par ce logement.
Nous avons été accueilli par la gérante qui est arrivée en retard. La chambre n'était pas propre, les serviettes et drap était tachés. Elle a toute fois accepté de nettoyer le logement lors de notre première sortie en ville.
L'annonce indiquait un logement musical avec plein d'instruments de musique à disposition dont un piano et 3 guitares. Il n'y avait qu'une guitare.
En conclusion, nous n'étions pas à l'aise lorsque nous revenions le soir dans ce logement.
Cramped and Dirty. No care and attention. Very poor facilities and poor communication. Avoid!
First and foremost, I am not one to complain and I knew I was obtaining this accommodation at a fair price and was not expecting the Ritz. Despite initial communication from the owner Isabel, I was not receiving much response on the day of check in. We arrived at the apartment and climbed the 4 stories on a narrow staircase to the apartment. Immediately it became apparent the apartment was small - to describe it as 'Cosy' - well, for a hobbit maybe. Isabel's daughter (or possibly Isabel herself - we never did find out) was in the apartment and greeted us. We expected access to the living room & balcony as described in the listing, but these areas were cordoned off with a curtain as Isabel/daughter was staying in there, with the door to this area from the bedroom also blocked off. The room was very small, extremely claustrophobic, with only a small high sky light as a source of light and air. The bed was horrendous with broken springs, and the linen was covered in what appeared to be a mix of human and pet hair. The pillows were filthy and stained. The room smelt damp and musty. The entire apartment was unclean, the bathroom was filthy with the owner's items & clothing taking up most of the surface area. The bathroom and kitchen were very small which little space to swing a cat. Suffice to say we found ourselves walking sideways and still banging our knees and elbows. We soon realised on arrival that we could not stay more than one night having originally booked and paid for 4. Luckily we found another apartment close by for the remaining 3 nights, Prior to this, I had messaged Isabel through the HomeAway app explaining that we were struggling with the room, the lack of space and air and the lack of access to the other areas of the apartment and kindly asked if she would provide a refund as we intended to leave after the first night - Completely ignored. The owner/daughter who was staying the apartment simply said 'Bye then' as we left on the morning of initial night without any care or curiosity as to why we were leaving. I would strongly suggest avoiding this property, I will be taking the matter of a refund up with HomeAway supported with photographic evidence. The only positive was the location.
- Idiomas :
- Inglês, Português