Casas de banho
Tipo de Localização
Sala de jantar
Piscina / Spa
Política de cancelamento
- Reembolso de 100% se cancelar pelo menos 30 dias antes do check-in.
- Reembolso de 50% (menos a taxa de serviço) se cancelar pelo menos 14 dias antes do check-in.
- Seem reembolso se cancelar menos de 14 dias antes do check-in.
Danos e despesas adicionais
Será responsável por quaisquer danos à propriedade causados por si ou por outras pessoas que façam parte do seu grupo durante a estadia.
Regras da Casa
Ocupação máxima: 5
Perfect Location for a great family trip
We had the most amazing time at Lagoon 004 on Hamilton Island. Dakota was our valet & he was brilliant throughout the entire process. The buggy was so convenient to have & we loved driving around the island. The apartment is in such a great location walking distance to the resort centre & beaches. The apartment itself was clean & was exactly how I expected in the photos. The view from the terrace was stunning & being on the ground floor was perfect for our 2 year old to run around. At night there were wallabies outside which was magic. We will definitely be back.
Poorly maintained and service was disappointing
I wouldn't rent this apartment ever again and would deter others from doing the same. The apartment was not cleaned well, baby cockaroaches found in the kids room, airvents filled with dust, no Austar as promised on advert, no iron, no additional foldout bed. Curtains not hung properly. Also, when we arrived towels were left damp in the dryer and we had to request toilet paper. The buggy provided with the apartment did not work properly. We got stuck a few times and had to be pushed to get the buggy moving. Luckily the people who frequent the island are lovely and gladly helped. The buggy would be charged every night and still not much power. The buggy was also given to us with seats that were filthy. Very disappointed with this apartment especially for the price we paid for it. Kids don't eat free if this apartment is rented via stayz. Kids eat free if bookings made through Hamilton island website. The only thing going for this apartment is the view.
Ali, Tegan, Tania, Rosemary Property Managers
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