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The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Nelia's Love Nest was the perfect surprise from Santa for our little family! We enjoyed two days of skiing at OberGatlinburg along with snow-tubing and shopping. We also spent a day at Anakeesta zip-lining and playing. The chalet was very clean and had all the necessities we needed. I will say that both of the couch beds were VERY uncomfortable and since part of the reason we chose this chalet was due to accommodations for all 4 of us, we were a little disappointed. We ended up with a 13 year old and an 8 year old in bed with us, so were thankful for the comfy king sized bed! We also had a house guest, which I'm sure is quite common due to the wooded area. Unfortunately she ended up squeezing through the vent of the fireplace, which then deterred us from turning it on because I'm soft hearted and hated to roast the mouse. Despite these issues, we still loved the house and would actually stay there again! I would suggest that the hot water heater be turned up, as the showers were a little on the chilly side.