The house is very nice, from the moment i booked the house i was in communication with Mark (owner) he was willing to accomodate my requests of adding additional guest to my reservation and he agreed without hesitation , he also sent me a msg while a was at the property to make sure everything was good or just in case if a i needed anything, he didn't have to do that but he did and that was very nice from him. one of the rooms on the 2nd floor has what i believe issues with water pressure when you shower or flush the toilet, i informed Kenny about it and he told me he will look at that ( im not sure if has been fix ) the pool was amazing, the view at night was really nice.
l HIGHLY recommend to BUY your own groceries as you probably know what you really use or eat, this is just my opinion, we pay over $5200 (pesos) for us (6 adults and 5 kids) and we were NOT satisfied with the money spend compare to what we got for our money, this was just for 2 breakfast and 2 dinners one of the dinners was Ham Tortas ( sandwiches ) and breakfast consisted on Ham eggs and the next day was chilaquiles
couple 2 liter sodas and 24 beers
Overall my experience was pleasant and accommodating and i will defiantly return on my next vacation
This is not the first time we have rented properties in Acapulco, but I must say this has been one of our favorites properties. The location is great, everything is new and the staff are all very friendly and courteous. The gym is also very well equipped and there is just about every amenity you can think of available within the premises, or very close by. My kids (teens) only complaint was that beach access closes at 8 pm (you can stay at the beach, but you’ll have to walk a bit in order to get back on the premises), and as summer is approaching, they wish they could’ve stayed there for a little bit more time. Maybe when summer is finally here they will extend their schedule based on sunlight.
Within the apartment itself, everything was in perfect working condition, and Vero (the person in charge of daily cleaning) is also very polite and friendly.
We would definitely go back, if possible.