From the very beginning of my booking process, I had zero issues! Karolina promptly responded to each of my messages! Upon our arrival, we immediately realized we had booked the right place! It was in the best location...right in the middle of everything we wanted to do! There's a great food truck court right across the street; it's about a 15-20 min walk to the Stare Miasto, and getting to the other side of the river was a breeze! The apartment itself is awesome! Great little balcony, great living space, 3 bathrooms, comfortable beds! This apartment is one of the many reasons why my first time visiting Krakow was amazing! I'd definitely recommend this apartment to anyone!